Sr. Director, Talent Management

POSITION TITLE:  Sr. Director, Talent Management                                                                                                                                                                     

DEPARTMENT:  People & Culture

Ora Values the Daily Practice of …

Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor

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At Ora, we are building the future of ophthalmic clinical research. As the world’s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past 45 years, our expert teams have helped earn more than 85 new product approvals. Ora's pre-clinical and clinical models, unique methodologies, integrated clinical data solutions, and global regulatory strategies have been refined and proven across thousands of global projects. Today, our team continues to expand across the globe, with over 600 employees across North America, Europe, Asia, and Latin America.

The Role:

The Senior Director, Talent Management will be responsible for developing, leading, and executing the strategic vision and systems that will be required for the ongoing growth and performance of Ora employees. This individual will collaborate with several key stakeholders in the business to continuously deliver core people services and programs that enable talent development and engagement, always seeking to further develop these as we seek to leverage scale.  This includes succession planning and enhancing internal mobility drivers, building competency rubrics, management of our annual review process, developing employee lifecycle pathways, creating value recognition programs, and more.

As a leader within our People & Culture team, this person will provide strategy, design, and subject matter expertise to the organization on talent management, leadership, performance, and colleague experience drivers, ensuring alignment between people and business strategies. This role requires a proactive approach to identifying and addressing skills gaps, implementing retention strategies, and fostering a culture of continuous learning and development within the organization.

The right candidate for the role will be focused on implementation, program and process effectiveness through KPI monitoring and feedback, as well as enabling other parts of People & Culture to effectively deliver talent programs/processes.

This position is remote and will report to the Chief People Officer.

What You’ll Do:

• Design and project manage large-scale and complex talent management programs and processes, customize existing resources, develop new solutions, and work in an agile manner.
• Develop and launch competency frameworks and career progression plans for key positions within the organization.
• Manage the annual performance evaluation process to ensure its effectiveness and alignment with organizational goals.
• Elevate talent maturity through succession planning and strengthening internal mobility initiatives. 
• Create and lead a recognition program that is closely linked to the organization’s core values. 
• Establish defined success metrics and review processes to enhance and refine programs as needed. 
• Drive for enterprise-wide standardization of talent management programs, while allowing for region/business-specific nuances where necessary.
• Ensure all talent management programs and initiatives are aligned to agreed relevant schedule, budget, and objectives.
• Enhance the onboarding process to ensure a seamless and positive experience for new employees, leading to increased engagement and retention. 
• Ensure effective communication and implementation of programs and initiatives, leveraging technology for scalability and accessibility.
• Adhere to all aspects of Ora’s quality system. 
• Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements. 
• Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor – as well as their linked behaviors.
• Responsibilities may differ from the above based on the specific needs of the business.

What We Look For:

• Experience needed for the Role:
  • Bachelor's degree in Human Resources, Business, or a related field. MA or MBA preferred.
  • 10+ years of experience in talent management and performance management.

• Additional Skills and Attributes:
  • Research or professional services experience preferred.
  • Creatively uses available resources, tools and technology to get consistently high-quality results.
  • Ability to take initiative, problem solve and work independently.
  • Experience designing, developing and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management.
  • Previous experience in capturing metrics and producing various employment reports.
  • Strong team player, collaborative and able to build an effective team.
  • Excellent organizational and time-management skills, able to prioritize work to meet deadlines.
  • Accountable, dependable and strong commitment to quality of work.
  • Detail oriented with comfort working in a fast-paced environment.
  • Strong written and verbal communication skills.

• Competencies and Personal Traits:
  • What We Do:
    • Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work.
  • How We Do It:
    • IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again.
    • Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth.
  • Why We Do It:
    • Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see.

What We Offer:

• Well Being: Offering comprehensive healthcare options in Medical, Dental and Vision beginning day 1.
• Flexible PTO & Unlimited Sick Time: Providing you the freedom to unwind and recharge when you need to in addition to 14 company paid holidays.  
• Financial: Competitive salaries along with a 401K plan through Fidelity with company match. 
• Family Support Care: Adoption and fertility assistance provided along with offering 16 weeks paid Parental Leave. 
• Company Paid Life & Disability Insurance: Offering peace of mind to help you and your family feel secure. 
• Remote & Wellness Reimbursement: We'll reimburse you to support your remote workspace and wellness purchases. 
• Employee Assistance Program: No matter what issues you're facing, New Directions is here to help you and your family. 
• Career Development Opportunities: Continued opportunities to grow and develop your career journey.  
• Global Team: Opportunities to work with colleagues across the globe. 
• Impact: A chance to research new ophthalmic therapies that will impact patients across the globe. 

Benefit Eligibility: Full-time employees of Ora working a minimum of 30 hours per week. Our per diem workforce is eligible for Medical and Dental coverage once they have hit 6 months of service and work an average of 30 hours per week. 

Our mission is to weave together people, processes, and technology to support innovation in ophthalmology around the world. We believe our business should be a force for good — to improve, heal, and change how we see. As a global company, our vibrant community and culture are nurtured by our core values: Prioritizing kindness, cultivating joy, operational excellence, and scientific rigor. Through our commitment to these values, we have built an inclusive and supportive work environment that fosters respect, accountability, and a fulfilling work-life balance for every team member. 

We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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