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As a Senior Director of Software Engineering at JPMorgan Chase within Corporate Technology – HR & Benefits Technology, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
In this role you own the technology and process landscape spanning Global Benefits, Global Mobility, Business Travel, and Expatriate Payroll & Tax—at the largest bank in the world. You lead a 125+ global benefits vendor ecosystem, drive the migration of U.S. pension off legacy PeopleSoft into modern cloud technologies, and deliver end-to-end integration and automation of benefits data into and out of payroll to enable touchless payroll—across countries, currencies, and regulatory regimes, with strong controls, resiliency, and compliance-by-design.
Job responsibilities
- Owns the end-to-end technology strategy and delivery across Global Benefits, Global Mobility, Business Travel, and Expatriate Payroll & Tax, including the 125+ global benefits vendor ecosystem and related application-owner, risk, and vendor-performance governance
- Drives the migration of U.S. pension from legacy PeopleSoft to modern, secure, cloud-native technologies, ensuring data integrity, controls, and operational stability throughout the transition
- Delivers end-to-end integration and automation of all benefits data flowing into and out of payroll to enable touchless payroll—orchestrating a complex, cross-country, cross-regulation landscape of inbound and outbound flows (benefits, mobility, time, banking, tax, statutory, and general ledger) across multiple jurisdictions and currencies
- Leads Global Mobility technology (e.g., Sirva) and expatriate payroll, business travel, and tax support (e.g., KPMG), partnering with HR, Benefits, Mobility, Finance, and Operations to convert needs into prioritized roadmaps
- Sets the engineering bar across the portfolio—custom full-stack development, serverless and cloud-native design on AWS, Infrastructure as Code, Pipeline as Code, and automated CI/CD—delivering repeatable, auditable, resilient deployments
- Champions secure-by-design and compliance-by-design, embedding automated controls, security scanning, and policy-as-code into pipelines to support SOX, statutory and tax reporting, data residency/retention, segregation of duties, and access management
- Directs responsible adoption of AI-enabled engineering—agentic workflows, AI-assisted ("vibe coding") development, and MCP-based services for conversational interfaces—paired with strong guardrails for a highly regulated industry
- Acts as the primary interface with senior leaders and executives, driving consensus across competing risk, regulatory, operational, cost, and modernization priorities, and presenting clearly to senior management
- Leads, hires, and develops large cross-functional engineering teams; champions the firm's culture of diversity, opportunity, inclusion, and respect
- Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Deep experience delivering technology across benefits, payroll, mobility, or HR domains in a large, highly regulated, global enterprise spanning the U.S. and multiple countries
- Hands-on and leadership-level expertise in software development with Java and Python on AWS, including serverless and cloud-native design patterns
- Strong full-stack capability, including modern front-end development (e.g., React, TypeScript) and API-first design using GraphQL and REST
- Proven experience with Infrastructure as Code (e.g., Terraform, CloudFormation), Pipeline as Code, and automated CI/CD (e.g., Jenkins, GitLab CI, GitHub Actions), with automated security and controls embedded in pipelines
- Demonstrated experience building highly secure code using guardrails appropriate for a highly regulated industry
- Proven delivery of end-to-end integration and automation between vendor systems and payroll, plus experience migrating legacy platforms (e.g., PeopleSoft) to modern cloud with strong data integrity and controls
- Experience managing large vendor ecosystems—onboarding, application ownership, risk management, and performance tracking
- Experience leading large, cross-functional technology teams and influencing across highly matrixed, complex organizations to deliver value at scale
- Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
- Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
Preferred qualifications, capabilities, and skills
- Experience building MCP (Model Context Protocol) servers and tool/function-calling backends to power agentic and conversational interfaces
- Experience managing agentic workflows and AI-assisted ("vibe coding") development with tools such as GitHub Copilot, Claude Code, or similar—where approved
- Experience with containerization and orchestration (e.g., Docker, Kubernetes) and GitOps-based deployment on AWS
- Familiarity with Global Mobility platforms (e.g., Sirva) and expatriate payroll, business travel, and tax models (e.g., KPMG)
- Experience modernizing enterprise integrations (API-led and event-driven patterns, interface test automation, observability) and leading globally distributed teams
Executive-level communication, including presenting to and influencing senior executives
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software engineering and 10+ years applied experience, plus 5+ years leading technologists
- Deep experience delivering technology across benefits, payroll, mobility, or HR domains in a large global enterprise
- Hands-on and leadership-level expertise in Java and Python on AWS, including serverless and cloud-native design patterns
- Strong full-stack capability including modern front-end development (React, TypeScript) and API-first design using GraphQL and REST
- Proven experience with Infrastructure as Code (Terraform, CloudFormation), Pipeline as Code, and automated CI/CD (Jenkins, GitLab CI, GitHub Actions) with security controls
- Demonstrated experience building highly secure code and embedding guardrails appropriate for a highly regulated industry
- Proven delivery of end-to-end integration and automation between vendor systems and payroll, and migrating legacy platforms (e.g., PeopleSoft) to modern cloud
- Experience managing large vendor ecosystems including onboarding, application ownership, risk management, and performance tracking
- Experience leading large, cross-functional technology teams and influencing across highly matrixed organizations
- Experience leading multi-organization adoption of agentic AI-enabled engineering operating models, governance, and secure handling of sensitive inputs/outputs
- Deep understanding of responsible AI risk, controls, resiliency, and security expectations at scale
- Experience building MCP servers and tool/function-calling backends to power agentic and conversational interfaces
- Experience managing agentic workflows and AI-assisted development with tools such as GitHub Copilot or Claude Code
- Experience with containerization and orchestration (Docker, Kubernetes) and GitOps-based deployment on AWS
- Familiarity with Global Mobility platforms (e.g., Sirva) and expatriate payroll, business travel, and tax models (e.g., KPMG)
- Experience modernizing enterprise integrations (API-led and event-driven patterns, interface test automation, observability) and leading globally distributed teams
- Executive-level communication and experience presenting to senior executives
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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