The Impact of a Sr. Director, Product Management Intake / Orchestration & Platform:
As Sr. Director of Product Management for Coupa's Intake & Orchestration and Platform, you will own the strategy, roadmap, and execution for two of Coupa's most strategic areas: the next-generation agentic business process automation that serves as the front door to Coupa, and the foundational platform capabilities that power the entire Coupa Total Spend Management suite. You will sit at the intersection of enterprise business processes, AI-native automation, platform architecture, and user experience, serving as both the voice of the customer and a force multiplier for your team. Your role is critical in defining how Coupa orchestrates powered by AI complex intake requests, manages cross-departmental workflows, connects disparate tech stacks, and delivers scalable, extensible platform services that enable innovation across all product lines. You will lead, coach, and grow a team of Product Managers, setting a high bar for product craft while empowering them to own their domains. You must possess a blend of strategic vision, business and technical savvy, and proven people leadership, along with the drive to make your vision a reality. You must enjoy spending time with customers and executives to understand their operational bottlenecks and translate them into innovative, automated solutions for the broader market.
What You'll Do:
- Own and drive the vision, strategy, and roadmap for both the Intake & Orchestration Procurement processes and Coupa's core Platform capabilities, aligning them with company-level business goals and the broader AI-native product strategy.
- Lead, mentor, and grow a team of Product Managers responsible for Intake & Orchestration and Platform, fostering a culture of customer obsession, data-driven decision making, and product excellence.
- Develop deep expertise in Coupa's orchestration and platform capabilities, including intake management, workflow automation, integrations (iPaaS), APIs, extensibility, and shared platform services across all spend management domains.
- Partner closely with Engineering, UX, AI research, and Architecture leadership to deliver intuitive "front door" experiences for business users and robust, scalable platform foundations for developers and partners.
- Champion capabilities that allow business users to submit plain-language requests that are automatically routed, orchestrated, and fulfilled across the enterprise, powered by standardized orchestration patterns and platform services.
- Engage directly with customers, prospects, analysts, and executive stakeholders to validate strategy, evangelize the roadmap, and represent the product vision in sales and customer engagements.
- Collaborate with other product leaders to ensure seamless integration and alignment across the Coupa suite, advocating for platform-first thinking and reusable orchestration patterns that empower all product teams.
- Define and track success metrics (adoption, usage, NPS, revenue impact) for your product areas, balancing innovation with the management of technical debt and robust engineering and quality standards.
What You Will Bring to Coupa:
- 5-8+ years of product management experience in SaaS/Cloud product companies, including 3+ years leading and developing teams of Product Managers.
- Proven expertise in B2B workflow automation, integration platforms (iPaaS), enterprise intake/request management, and/or platform product management (APIs, extensibility, shared services)
- A track record of defining and delivering platform strategies that enable multiple product lines, balancing the needs of business users, developers, and partners.
- A strong understanding of modern automation and platform principles (e.g., no-code, AI-native processes, API orchestration, microservices, multi-tenant architecture) and a commitment to high usability.
- A hands-on leader with a history of mastering complex, data-heavy systems and translating them into user-friendly experiences and compelling product narratives.
- Exceptional communication and executive presence, with the ability to influence senior stakeholders, align cross-functional teams, and represent the product externally.
- Bias toward action, a collaborative spirit, and a data-driven approach to making product and prioritization decisions.
- Ability to manage technical debt while pushing for innovation, ensuring robust engineering, security, and testing standards across the portfolio.
Skills Required
- 5-8+ years of product management experience in SaaS/Cloud product companies, including 3+ years leading and developing teams of Product Managers
- Proven expertise in B2B workflow automation, integration platforms (iPaaS), enterprise intake/request management, and platform product management (APIs, extensibility, shared services)
- Track record of defining and delivering platform strategies that enable multiple product lines
- Strong understanding of automation and platform principles (no-code, AI-native processes, API orchestration, microservices, multi-tenant architecture)
- Hands-on leader experienced with complex, data-heavy systems and translating them into user-friendly experiences
- Exceptional communication and executive presence with ability to influence senior stakeholders and represent product externally
- Bias toward action, collaborative spirit, and data-driven approach to prioritization
- Ability to manage technical debt while ensuring robust engineering, security, and testing standards
What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
