Sr Director, Operations Innovation

Posting Date

DaVita is a healthcare company committed to an unwavering pursuit of a healthier tomorrow for our patients, teammates, and physician partners. As a leader in kidney care, we have a unique opportunity to redefine care delivery for over 250,000 patients — while shaping the future of value-based care.

The Senior Director of Operations Innovation will be a key enterprise leader responsible for designing, incubating, and scaling strategic initiatives that transform DaVita’s operating model. This role leads high-impact programs focused on delivering exceptional clinical outcomes, improving teammate experience, and achieving operational excellence — with a strong emphasis on innovation, technology adoption, and cross-functional alignment.

This leader will build and lead high-performing, multi-disciplinary teams, and collaborate closely with clinical, operational, and technical executives to shape the direction of our care delivery model. The role will regularly interface with DaVita’s C-suite and Board-level stakeholders and is instrumental in delivering the company’s transformation agenda.

Essential Responsibilities:

• Define and lead DaVita’s enterprise transformation roadmap with a focus on clinical quality, operational efficiency, and digital enablement.
• Serve as a trusted strategic advisor to executive leadership and partner closely with the C-suite to shape long-term transformation efforts.
• Build, coach, and manage a high-performing team of professionals across innovation, operations, clinical improvement, and digital strategy.
• Lead cross-functional initiatives including:
  • Redesign of care delivery models across hemodialysis and peritoneal dialysis
  • Identification and incubation of emerging technologies including AI/ML, workflow automation, and telehealth platforms
  • Enterprise process reengineering to streamline operations and reduce waste
• Partner with clinical and operational leaders to co-create and implement scalable pilots with measurable KPIs.
• Drive end-to-end change management including org design, workforce training, and cultural transformation.
• Develop compelling executive-level communications and presentations for leadership forums.
• Track and report on performance metrics tied to financial outcomes, patient outcomes, and teammate experience.
• Represent the organization in external partnerships, innovation forums, and industry think tanks.

Minimum Qualifications

• 12+ years of progressive leadership experience, with at least 5 years in a strategy, transformation, or operations leadership role in healthcare or a similarly complex industry
• Demonstrated success in leading enterprise-wide change, including multi-site and matrixed implementations
• Proven ability to influence and build consensus at the executive level, including Board presentations
• Deep understanding of process improvement, clinical operations, and technology integration
• Experience leading large cross-functional teams, including direct and indirect reports
• Bachelor’s degree required; MBA, MPH, MHA, or similar graduate degree preferred
• Six Sigma, Lean, and/or PROSCI change management certification preferred
• Prior experience with digital health, AI/ML implementation, or workflow automation is a plus

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-CM2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.