Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
Position Overview:
The Senior Director of Marketing Analytics will lead the strategy, execution, and optimization of analytics across digital acquisition and lifecycle marketing for Snap Finance a multi-product lender. This role is responsible for maximizing profitable growth by connecting marketing performance to credit quality, unit economics, and lifetime value.
Responsible for building and governing the marketing data ecosystem, establish rigorous reporting controls, and deliver actionable insights that optimize customer acquisition, engagement, repeat usage, and portfolio performance. This leader ensures every marketing dollar drives measurable, risk-adjusted return.
How you’ll make an impact:
Digital & Lifecycle Strategy
- Own measurement and optimization of paid media, affiliate/partner channels, SEO/SEM, and retail partner marketing.
- Lead lifecycle analytics across onboarding, activation, payment behavior, repeat origination, and retention.
- Develop attribution and incrementality frameworks to assess true marketing impact on originations and portfolio quality.
Execution & Optimization
- Establish full-funnel KPIs: CAC, approval rate, booking rate, LTV, delinquency, loss rate, ROAS, and contribution margin.
- Drive structured experimentation (A/B testing, holdouts, geo tests) across channels and customer journeys.
- Optimize media mix, segmentation, targeting, and creative performance using data-driven insights.
- Build forecasting models for originations, spend efficiency, and portfolio revenue impact.
Data Asset Development & Governance
- Lead development of unified marketing and customer datasets integrating media data, application data, underwriting outcomes, servicing behavior, and repayment performance.
- Define standardized metric definitions and implement reporting controls to ensure accuracy and regulatory readiness.
- Partner with Data Engineering to strengthen tracking, data pipelines, and automation.
- Establish governance practices that eliminate reporting discrepancies and ensure auditability.
Analytical Insights & Business Impact
- Translate complex marketing and credit performance data into executive-ready insights and actions.
- Develop LTV models incorporating repayment behavior, early payoffs, and charge-offs.
- Identify growth opportunities through cohort analysis, segmentation, and behavioral modeling.
- Deliver closed-loop reporting tying marketing investment to booked revenue, portfolio yield, and risk-adjusted return.
Leadership
- Build and mentor a high-performing marketing analytics team.
- Serve as strategic advisor to Marketing, Finance, Risk, and Executive leadership.
- Foster a culture of accountability, experimentation, and data-driven decision-making.
What you’ll need to succeed:
- 10+ years in marketing analytics, growth analytics, or fintech analytics.
- Deep expertise in digital performance marketing and lifecycle optimization.
- Strong understanding of consumer lending economics (CAC, LTV, delinquency, loss curves, unit economics).
- Experience building governed, scalable reporting environments.
- Advanced SQL and experience with BI tools and modern data warehouses.
Why Join Us:
Generous paid time off
Competitive medical, dental & vision coverage
401K with company match for US
Company-paid life insurance
Company-paid short-term and long-term disability
Access to mental health and wellness resources
Company-paid volunteer time to do good in your community
Legal coverage and other supplemental options
A value-based culture where growth opportunities are endless
More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
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What We Do
Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. This company is technology driven; the IT platform is the backbone for running our operations and is critical to driving cost efficiency. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick and mortar as well as e-commerce merchants. The Snap lease-purchase agreement is an innovative financial product which gives the 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. Snap Finance secured the largest bank revolving credit facility ever for a private consumer lease-to-own company. The credit facility from BMO Harris Bank will enable Snap Finance to service more than $1 billion in lease-to-own finance agreements.
