What We Strive For
At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.
Benefits & Perks
- Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
- Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
- Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
- Time Off & Leave – Paid holidays, flexible vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
- Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
What You’ll Do
The Sr. Director, Market Operations will be responsible for guiding strategy and driving the execution of clinical projects and initiatives. Their efforts will bring greater effectiveness, efficiency, and consistency across lines of business for in-market growth, operational execution, clinical and quality outcomes, and financial success of Strive’s market operations and performance. This role will report to the Regional President, Market Operations.
The Day to Day
- Executes on contract terms/service level agreements and Strive’s operating model to achieve Total Cost of Care savings, Partners with Customer Success in negotiation of value-based agreements.
- Drives and supports the overall operational strategy of Strive’s national partnerships, with a heavy emphasis on execution, programmatic implementation, operational implementation, and performance delivery for payor and provider groups.
- Develops and implements strategic plans for the region, including identifying opportunities for growth and improvement, and working with senior management to develop and implement new initiatives.
- Responsible for P&L management over the market, collaborating with the market medical lead, the Senior Director, Total Cost of Care, and operational leaders to design, implement, and manage business operations.
- Works with market leader(s) to establish and implement short and long-term goals, objectives, policies, and procedures; oversees and manages goals and market performance.
- Hires, trains, manages, and develops in-market Kidney Heros (Care Coordinators) while promoting a metrics-driven culture.
- Monitors and utilizes KPIs to improve performance and streamline patient throughput and care delivery processes, with an eye towards exceptional implementation and delivery.
- Serves as primary, day-to-day operational contact for assigned partners.
Minimum Qualifications
- Bachelor's degree in Finance, Business, Healthcare Administration, or a related field.
- 9+ years in healthcare administration or related field.
- 5+ years’ experience developing relationships with key stakeholders in a health system, provider organization and with large payors or related experience.
- 5+ years’ experience managing a P&L within a healthcare delivery setting, ideally in a value-based environment.
- 5+ years value-based care experience.
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
- Ability to travel and be onsite to meet business needs.
Preferred Qualifications
- MBA or MHA preferred.
- 5+ years experience managing direct reports.
- Provider contracting experience preferred.
- Experience working with primary care providers, nephrologists, and care management teams.
- Experience designing and implementing clinical protocols and workflows preferred.
About You
- Demonstrated ability to utilize data to drive performance and outcomes.
- Ability to teach, motivate, and hold accountable others in a cross-functional, matrixed operating environment
- Strong organizational skills.
- Excellent communication, customer service, and relationship development.
Annual Base Salary Range: $153,000 - $191,000
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.
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What We Do
Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.
Why Work With Us
“At Strive, we’re transforming kidney care. While our mission, vision, and values-based culture play critical roles in that transformation, our people (Strivers) make it happen. Strivers are delivering compassionate kidney care and creating an incredible place to work.” Chris Riopelle (CEO)
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