Sr. Director, HR Technology

Posted 36 Minutes Ago
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Pleasanton, CA, USA
Hybrid
260K-325K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role
Leads HR technology operations and Workday post-go-live stabilization while defining BlackLine’s HR AI strategy. Oversees AI agents, automation, integrations, security, data privacy, governance, vendors, budgets, metrics, and enterprise HR systems. Manages distributed HR IT teams, partners with HR and enterprise IT, builds technology business cases, drives adoption, and communicates strategy to executives and stakeholders.
Summary Generated by Built In

Make Your Mark:

The Senior Director, HR Technology will oversee day-to-day operations of BlackLine’s HR Information Technology team, ensuring the stability, security, and continuous improvement of Workday and the broader HR technology ecosystem following our recent Workday go-live. Beyond operational excellence, this role will define and drive BlackLine’s HR AI strategy — identifying where artificial intelligence and intelligent agents can transform HR service delivery, and leading the build-out of AI agents and automation that move the HR organization toward an AI-centric operating model.

You'll Get To:

  • Oversee day-to-day operations and support for the HR Technology (HR IT) team, partnering closely with HR Operations to align IT service delivery with HR's day-to-day operational needs, including Workday and the broader HR systems landscape.
  • Own post-go-live stabilization of Workday, driving adoption, issue resolution, and continuous system optimization.
  • Manage, mentor, and develop HR IT managers and staff, including onshore and offshore team members, instilling a service-oriented, customer-first culture.
  • Define and lead BlackLine’s HR AI strategy, identifying where AI and intelligent agents can transform HR service delivery and the employee experience.
  • Build and maintain an AI-centric HR technology roadmap, developing the business case, value drivers, and ROI for each initiative to prioritize investment and secure stakeholder buy-in.
  • Design, build, and deploy AI agents and automation across core HR processes (recruiting, onboarding, case management, benefits, payroll support) to move HR toward an AI-centric operating model.
  • Partner with HR leadership, HR Operations, the People Team, and enterprise IT/AI teams to identify use cases and build a prioritized HR AI roadmap.
  • Evaluate emerging HR AI and agentic technologies, including Workday’s native AI capabilities (Workday Illuminate), and make build-vs-buy recommendations.
  • Establish governance, security, and data-privacy guardrails for AI agents and automations operating on employee data.
  • Own application security for Workday and the broader HR technology ecosystem, including access controls, identity and data security, and vulnerability remediation across HR systems and integrations.
  • Oversee provisioning and operation of HR end-user services, integrations, and applications.
  • Develop and monitor performance, adoption, and ROI metrics for HR technology and AI initiatives; report trends to executives and HR leadership.
  • Manage the HR Technology budget, including AI tooling and vendor investment.
  • Establish and maintain vendor relationships, negotiate services, and manage SLAs with Workday and AI/automation vendors.
  • Support audit, compliance, and data governance activities related to HR systems and AI use.
  • Partner with enterprise IT and security teams to extend HR IT expertise and support to other enterprise systems and initiatives outside of HR, as business needs require.

What You'll Bring:

  • Proven experience leading HR Information Technology or HRIS operations, ideally through a Workday implementation or post-go-live stabilization.
  • Hands-on experience with Workday (HCM, and ideally payroll, recruiting, or other modules) and the broader HR technology ecosystem.
  • Strong understanding of end-to-end, hire-to-retire HR processes (recruiting, onboarding, core HR, payroll, benefits, performance, and offboarding) and how technology and AI support each stage.
  • Familiarity with Workday's integration platform (Workday Integration Cloud, including Enterprise Interface Builder (EIB) and Workday Studio) and Workday's AI platform (Workday Illuminate).
  • Demonstrated experience building and deploying AI agents, automations, or AI-driven solutions in an enterprise setting (HR domain preferred).
  • Strong understanding of AI/ML, generative AI, and agentic AI concepts, and how to apply them responsibly to HR processes and data.
  • Technical proficiency with APIs and agent-integration protocols (e.g., REST/SOAP APIs, Model Context Protocol (MCP)) to connect AI agents securely and reliably with Workday and other enterprise systems.
  • Experience developing and executing a technology or AI strategy and roadmap, with the ability to translate it into an actionable plan for stakeholders.
  • Experience building business cases and quantifying business value/ROI for technology and AI investments to inform prioritization and secure funding.
  • Strong leadership, mentoring, coaching, and people management skills.
  • Experience managing and developing offshore or distributed teams, with the ability to drive consistent performance and culture across time zones.
  • Ability to communicate complex technical and AI concepts in both technical and non-technical language to executives and HR stakeholders.
  • Experience managing vendor relationships and evaluating emerging HR technology/AI platforms, including build-vs-buy decisions.
  • Familiarity with data privacy, security, and compliance considerations related to employee data and AI systems.
  • Working knowledge of application security practices — access controls, identity management, and vulnerability management — within enterprise SaaS environments.
  • Strong compliance orientation, with a hands-on, roll-up-your-sleeves approach — willing to work in the details alongside the team, not just direct from a distance.
  • Excellent project management skills with the ability to manage large, complex, cross-functional initiatives.
  • Ability to work with individuals at all levels across the organization and drive change management.
  • Experience partnering with HR Operations and HR business stakeholders to translate operational needs into IT and AI solutions.
  • Ability to multi-task and manage competing priorities in a fast-paced environment.
  • Flexibility and enterprise-wide mindset, with willingness to support IT systems and initiatives beyond HR when needed.

Thrive at BlackLine Because You Are Joining:


  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.


BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Salary Range:

$260,000.00-$325,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Accommodations:

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Skills Required

  • Experience leading HR Information Technology or HRIS operations
  • Experience with Workday implementation or post-go-live stabilization
  • Hands-on Workday HCM experience
  • Knowledge of end-to-end hire-to-retire HR processes
  • Familiarity with Workday Integration Cloud, EIB, and Workday Studio
  • Experience with Workday Illuminate
  • Experience building and deploying enterprise AI agents, automations, or AI-driven solutions
  • Understanding of AI/ML, generative AI, and agentic AI concepts
  • Experience applying AI responsibly to HR processes and employee data
  • Technical proficiency with REST and SOAP APIs
  • Experience with agent-integration protocols such as Model Context Protocol
  • Experience developing and executing technology or AI strategies and roadmaps
  • Experience building business cases and quantifying technology or AI ROI
  • Strong leadership, mentoring, coaching, and people management skills
  • Experience managing offshore or distributed teams
  • Ability to communicate technical and AI concepts to technical and non-technical audiences
  • Experience managing vendors and making build-versus-buy decisions
  • Knowledge of employee-data privacy, security, and compliance
  • Working knowledge of application security, access controls, identity management, and vulnerability management
  • Strong project management and change management skills
  • Experience partnering with HR Operations and HR business stakeholders
  • Ability to manage competing priorities in a fast-paced environment
  • Enterprise-wide mindset and willingness to support systems beyond HR

BlackLine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlackLine and has not been reviewed or approved by BlackLine.

  • Healthcare Strength Company materials highlight company‑paid employee medical, dental, and vision insurance, plus comprehensive plan choices and wellness resources. Recent announcements and benefits guides reinforce broad, high‑value healthcare coverage.
  • Leave & Time Off Breadth Unlimited PTO is prominently featured in official communications and marked as employer‑verified on benefits listings. Materials also reference paid holidays, sick time, and flexibility that support time away.
  • Retirement Support A 401(k) with company match and an Employee Stock Purchase Plan are consistently listed across careers pages, plan documents, and filings. Guidance also highlights complementary financial benefits such as dependent care FSA support and tuition reimbursement.

BlackLine Insights

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The Company
HQ: Woodland Hills, CA
1,810 Employees
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control. Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023).  BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney. Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO. BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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