Sr. Director, Head of Consumer Communications APAC

Reposted Yesterday
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Singapore, SGP
Hybrid
Expert/Leader
Mobile • Social Media
Match Group is the global dating app leader creating meaningful connections for people around the world.
The Role
The Senior Director of Communications will redefine brand storytelling across Asia, engage Gen Z audiences, and build cultural relevance through strategic communications. Responsibilities include shaping narratives, designing social-first strategies, fostering creator partnerships, managing reputation, and measuring cultural impact.
Summary Generated by Built In
Role Overview

We are seeking a forward-thinking Senior Director of Consumer Communications to redefine how Match Group brands show up in culture across Asia. This is not a traditional PR leadership role focused solely on earned media volume, but a strategic position that shapes cultural relevance, drives conversation, and builds meaningful connections with our users.

This leader will shape and amplify culturally resonant narratives that connect deeply with Gen Z audiences — across social platforms, creator ecosystems, pop culture, emerging media formats, and evolving digital communities.

You will architect integrated storytelling strategies that transcend traditional press coverage, blending earned media, social-first storytelling, cultural partnerships, and community influence to drive relevance and brand meaning.
 
- Traditional PR KPIs: # of articles, Media reach, Tier 1 coverage
 
- Future-facing KPIs:

    - Quality and impact of reach and coverage

    - Cultural conversation penetration and narrative adoption

    - Creator-led amplification and engagement

    - Share of voice within priority platforms and ecosystems

    - Depth of subculture and community ownership


What You'll Own

■ Cultural Narrative & Positioning

       - Define and evolve Tinder and Match group brands cultural narrative across Asia, ensuring resonance with Gen Z and young millennials.
       - Translate brand strategy into culture-shaping storylines that travel across earned, social, creator, and entertainment ecosystems.
       - Anticipate cultural moments, tensions, and trends to proactively insert the brand into meaningful conversations.

■ Social-First Communications Strategy

       - Design comms strategies that start in social, not end there. 
       - Ensure Tinder narratives are optimized for how Gen Z consumes content: short-form video, creators, podcasts, niche communities, and emerging platforms.
       - Design storytelling frameworks that originate in social, not just traditional media. 
       - Partner closely with Marketing, Social, and Brand teams to ensure narrative cohesion across paid, owned, and earned channels.

■ Creator & Cultural Ecosystem Engagement

       - Develop relationships beyond journalists — including creators, cultural commentators, podcast hosts, community leaders, entertainment IP, and subculture tastemakers.
       - Identify new amplification nodes: digital-native publishers, newsletters, Discord communities, YouTube formats, etc.
       - Lead strategic partnerships that build long-term cultural relevance (not just campaign spikes).

■ Modern Earned Media Leadership

       - Continue to steward key journalist relationships and top-tier media strategy, but evolve success metrics beyond coverage volume.
       - Drive quality, sentiment, narrative pull-through, and cultural impact.
       - Integrate traditional outlets’ social extensions and digital platforms into comms plans.

■ Reputation & Issues Management

       - Lead crisis and issues management with a real-time, cross-platform lens (including TikTok, Reddit, X, etc.).
       - Develop proactive narrative guardrails and response playbooks suited for viral environments.
       - Partner with MG corp comms and legal to manage reputational risk.

■ Measurement & Impact

       - Redefine comms KPIs to include cultural impact, share of conversation, sentiment, narrative adoption, and social amplification.
       - Build reporting frameworks that connect comms to brand equity and business impact.

Who You Are

  • 10-15+ years in communications, with significant experience beyond traditional PR.
  • Proven track record shaping narratives that resonate with Gen Z or digital-native audiences across social platforms.
  • Deep understanding of Asian cultural nuance across key markets (Japan, Korea, SEA, India preferred).
  • Strong instincts for internet culture, pop culture, and emerging platforms.
  • Experience integrating earned, social, creators, and brand storytelling into a cohesive strategy.
  • Has led crisis communications in fast-moving digital environments.
  • Executive presence — able to counsel regional leadership and global stakeholders.

What Success Looks Like

  • Tinder is meaningfully present in youth culture conversations, not just media headlines.
  • Narratives originate in social ecosystems and travel outward.
  • Strong creator and cultural partner network across Asia.
  • Earned media reflects deeper storytelling, not transactional announcements.
  • Improved brand perception and cultural relevance among Gen Z audiences.

#MG

Skills Required

  • 10-15+ years in communications expertise
  • Experience shaping narratives for Gen Z or digital native audiences
  • Understanding of Asian cultural nuances across key markets
  • Experience with crisis communications
  • Ability to collaborate with regional leadership and global stakeholders

Match Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Match Group and has not been reviewed or approved by Match Group.

  • Retirement Support Employer matching on retirement savings and access to an employee stock purchase program are highlighted as standout elements. Feedback suggests this creates strong long-term financial support as part of total rewards.
  • Parental & Family Support Fully paid parental leave, fertility and family-forming support, and childcare resources are emphasized across materials. Feedback suggests these benefits meaningfully support different family needs.
  • Leave & Time Off Breadth Generous PTO, numerous paid holidays, wellness and volunteer time, and other special leave options are consistently described. Feedback suggests the breadth of time-off options helps sustain work-life balance.

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The Company
Dallas, TX
1,400 Employees
Year Founded: 1995

What We Do

Match Group is home to some of the world’s most popular dating and social discovery apps, including Tinder, Hinge, Match, and more. Match Group’s mission is to spark meaningful connections for every single person worldwide. Our diverse portfolio of apps enables connections across a diverse range of ages, genders, backgrounds, and dating goals. Our services are available in over 40 languages to users all over the world.

Why Work With Us

Match Group is united by a mission to help people find meaningful connections and fight loneliness. We’re not just building products. We’re creating friendships, marriages, and families around the world. Our culture is fueled by purpose, creativity, and a passion for what we can build together.

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