Sr. Director, Head of Category Management for CE

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Role and Responsibilities

The Head of category management for CE in ecommerce will be responsible for overall performance, business strategy, category management, GTM, business planning, and operations. This leader will align strategy with D2C and CE Leadership to drive ecommerce sales growth, share, and enhance the consumer experience across digital channels. This leader will manage the overall CE D2C P&L, including promotion development and execution, and deliver a best-in-class digital customer experience to grow D2C share for the CE business.

• Oversee the Direct-to-consumer (B2C) business for CE, including category management, promotion planning and execution, GTM, business planning, and operations
• Define and align the CE B2C category strategy with SEA E-commerce and CE Leadership
• Lead communication and alignment with internal/external/HQ partnerships to align strategy and targets
• Lead launches and GTM, providing clarity and driving decisions across all cross-functional teams
• Serve as the Promotions Subject Matter Expert, optimizing and driving promotion effectiveness to drive both top-line and bottom-line growth by partnering with PM and finance teams
• Collaborate with internal stakeholders across Merchandising, Product, UI/UX, Marketing, Engineering, Operations, Analytics, and Customer Service to create a best-in-class consumer experience and successful execution
• Champion continuous improvement and optimization to drive growth with data-driven insights across the business including traffic, merchandizing, funnel, promo, CEJ, fulfillment operations, and customer service
• Drive alignment on monthly/quarterly/annual targets and quarterly strategic plan
• Partner with LOB leadership and supply chain planning and aging
• Lead CE business process and drive decisions for platform migration
• Lead business reviews with Ecommerce, CE business and HQ
• Think creatively, leverage data, and build insights to develop scalable products and promotions that drive business growth. Create business cases to accelerate category growth and develop functional capabilities for testing, learning, and iterating
• Manage a high-performing team, focusing on scaling and developing talent to achieve business objectives
• Work at all levels in the organization to translate business strategy to execution

Skills and Qualifications

Minimum Qualifications:

• 16+ years of experience in ecommerce business, category management, business planning, digital sales & operations 
• Bachelor's degree required; an MBA from a top-tier college will be a plus
• Prior experience of working with consumer electronics/telecom/technology/retail companies is highly desired
• Minimum 4 years of Supply chain/business planning experience for e-commerce preferred
• Minimum 10+ years of people management experience is needed
• Prior experience in eCommerce business practices and operations. Digital UI/UX enhancements are a plus
• Experience in leading cross-functional teams and matrixed organizations
• Must have strong analytical, data-driven problem-solving with critical thinking and decision-making skills
• Must be knowledgeable with e-commerce technologies/platforms and analytics
• Exposure and knowledge of AI and its applications for e-commerce is a plus
• Ability to work under pressure and deadlines. In addition, one must be able to manage multiple projects and often competing priorities.
• Entrepreneurial spirit and excellent communication skills (verbal and written)
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software

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The salary range for this role is expected to be between $258,000 and $319,500.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

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