The BTI Analytics team is part of Insights and Products Analytics team within the Business and Technology Insights (BTI) Business Unit and performs analysis related to all aspects of Gartner’s Insights business. This includes analyzing client value drivers: Content, Client Interactions and BTI role in conferences and events as well as internal BTI associate performance analytics. We power fact-based decision making by providing data, insights, and analytic tools to continuously improve our business – operationally and strategically.
We are looking for a Senior Director (Sr. Dir) who is a proven highly analytical problem solver, has strong technical understanding of data/data systems and an exceptional coach to be part of our growing team. This individual may have a small team reporting in future and should be comfortable rolling up their sleeves to “get the job done” as well as leading strategic initiatives.
This role will primarily focus on ownership of end-to-end deliverables on cross-functional projects e.g. associate performance goals and coaching metrics, client engagement and retention dashboard, key metrics overview across all assets for various BTI roles. Initiatives/projects involve data definition, data pull, technical understanding of Gartner data, analyze for insights, build recommendations, visualize data, scale through automate visualizations and reporting. Example objectives are
Build mechanisms to measure current performance goals and improvement opportunities for associates including what metrics matter
Understand the BTI org and build/enhance end-to-end dashboards to communicate the performance of our associates including areas of bright spots and opportunity, trends and root causes of changes at all role levels in the org
Enable a destination postcard for managers to access insights, proven best practices and associated data for coaching their teams
Identify cross-functional opportunities across assets produced by BTI and drive analysis/insights to recommendations
This is an exciting opportunity to be hands-on in our efforts to fuel Gartner’s revenue growth and retention through Gartner’s world-class, must-have content and extraordinary and timely client interactions and conferences/events.
What you’ll do:
Build expertise to be the center of excellence on Gartner BTI data, with deep knowledge of the data across source systems, the data warehouse, and dashboards / reports so analysis is unassailable, and other Gartner teams rely on the data and guidance we provide.
Coach your team to be world-class analytical experts, who can think critically and take an ambiguous business problem, break it into solvable workstreams, analyze using right quantitative models to discover meaningful patterns, insights, and information that can inform decision-making, visualize the outcomes and build into automated dashboards/reports.
Influence and guide stakeholders (e.g., BTI, Insights Strategy & Ops, HR and Global Product Management) with insights and recommendations from analysis.
Develop and continuously improve analytical methodologies for BTI (and other BUs)
Execute on the approach to deliver functionality iteratively.
Continuous improvement: Take initiative to identify and roll out improvement initiatives.
Strategic initiatives: Own problem structuring, analysis and implementation of strategic initiatives and key, cross-organizational deliverables, partnering with stakeholders and coaching team members.
What you will need:
Experience: 12+ years of progressive business experience involving advanced business analytics, complex problem solving, and business strategy.
Education: Bachelor’s Degree required with a Master’s Degree preferred. Degree with a concentration in statistics, data science, mathematics, engineering, computer science, or operations research preferred.
Exceptional problem solving: Proven track record of solving complex problems, Critical thinking, Analytical reasoning, Innovation, and using data to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career.
Strong technical understanding of data and skills to analyze as well as visualize it
Statistical analysis incl identify patterns and trends in the data, avoid bias and apply the right models/methodologies/calculations
Programming languages e.g. python, R, SQL
Data visualization tools e.g. Tableau, power BI
Attention to detail e.g. data hygiene, quality checks, documentation etc.
Rigorous prioritization and working in fast-paced environments: Track record of success in environments with competing and continuously evolving priorities.
Leadership: Ability to lead and coach international teams; engaging teams and key stakeholders across business functions and at all levels of the organization.
Collaboration and Stakeholder management: Strong collaboration and influencing skills in a highly matrixed environment. Influencing stakeholders and team members based on a command of the facts, analysis, and implications
Communication : Outstanding verbal and written communication – structured, engaging and compelling.
#LI-NG2
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 138,000 USD - 188,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].
Job Requisition ID:105578By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
What We Do
Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.
