Sr Director, Commercial Excellence

Posted Yesterday
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4 Locations
In-Office
210K-250K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Leads global sales enablement, commercial operations, analytics, sales support, training, and AI-enabled transformation for a global organization. Drives revenue growth, seller productivity, pipeline conversion, forecasting, CRM adoption, quote-to-order improvements, sales compensation, and process improvement. Partners across sales, marketing, finance, IT, HR, and operations while building and developing a high-performing global team.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Senior Director, Global Sales Enablement

Chromatography and Mass Spectrometry Division (CMD) | Analytical Instruments Group (AIG)

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer.

Location/Division

The Senior Director, Global Sales Enablement is a key member of the Chromatography and Mass Spectrometry Division (CMD) within the Analytical Instruments Group (AIG). Reporting to the Vice President, Global Commercial Operations, this leader will drive revenue growth, sales productivity, commercial effectiveness, and AI-enabled transformation across the global organization.

What will you do?

  • Lead global sales enablement and training, commercial operations, analytics, sales support, and related processes and systems.
  • Partner with CMD Commercial & BU Leadership to translate growth priorities into effective sales strategies and execution plans.Design and deploy global sales training, onboarding, and capability-development programs in partnership with Sales Leadership.
  • Develop sales enablement strategies, tools, and processes that improve seller productivity, pipeline conversion, and customer engagement.
  • Lead AI transformation across the commercial organization, identifying and deploying AI-enabled tools, automation, and insights that improve seller productivity, opportunity prioritization, customer engagement, forecasting, and overall sales effectiveness.
  • Partner with Sales, IT, Digital, and other functions to accelerate adoption of AI capabilities and embed them into core commercial workflows.
  • Lead commercial analytics, dashboards, and performance management to provide actionable insights and improve forecasting and decision-making.
  • Strengthen CRM adoption, data quality, sales processes, and commercial technology capabilities.
  • Lead sales support and quote-to-order improvements to increase speed, efficiency, and customer experience.
  • Partner with Sales Compensation team on defining and deploying effectives sales incentive programs and annual quota targets
  • Drive strategic commercial transformation and Practical Process Improvement (PPI) initiatives that improve growth, profitability, productivity, and cash flow.
  • Build, lead, and develop a high-performing global team.
  • Partner cross-functionally with Sales, Marketing, Finance, Service, IT, HR, and Operations to drive alignment and execution.

How will you get here?

Education:
  • Bachelor’s degree, preferably in Finance, Business Administration, Marketing, or Communications.
  • M.B.A. or equivalent business management experience preferred.

Experience:

  • Minimum of 10 years of sales and/or commercial-related experience
  • Shown success collaborating in a global business environment and leading program execution in different regions
  • Successful track record of driving large-scale change and developing cross-functional roadmaps to implement a strategic vision.
  • Proven process orientation and effectiveness.
  • Executive communication and project management
  • Demonstrated success working in a complex matrix environment, leading a motivated and highly productive team through direct and indirect reporting relationships

Key Measures of Success

  • Revenue growth and sales productivity
  • Pipeline quality and conversion
  • Sales training effectiveness and time to productivity
  • Adoption and business impact of AI-enabled sales tools
  • Forecast accuracy and commercial visibility
  • CRM adoption and data quality
  • Quote-to-order efficiency
  • Customer and seller experience
  • PPI-driven productivity improvements

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $210,000.00–$250,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor's degree, preferably in Finance, Business Administration, Marketing, or Communications
  • Minimum 10 years of sales and/or commercial-related experience
  • Experience collaborating in a global business environment and leading program execution across different regions
  • Track record of driving large-scale change and developing cross-functional roadmaps to implement strategic vision
  • Process orientation and effectiveness
  • Executive communication and project management skills
  • Experience working in a complex matrix environment and leading teams through direct and indirect reporting relationships
  • MBA or equivalent business management experience

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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