Sr. Director, Client Analytics

Your Future Evolves Here

The Client Analytics team provides a unique opportunity to collaborate with key business, analytics, product, and operational leaders to deliver client-specific insights and drive data-informed decision-making. Our team serves as strategic advisors, analysts, and subject matter experts, leveraging data to uncover meaningful business insights. We value curiosity, creativity, and independence, working collaboratively to solve complex challenges and enhance the impact of our specialty programs and administrative platform.

Role Overview

The Senior Director role on Client Analytics will lead the development and execution of data related deliverables to enable well-informed business decisions. Leveraging expertise in data collection, analysis, and visualization, this role will collaborate cross-functionally to influence the effective utilization of data to deliver actionable insights, drive recommendations and Evolent’s value propositions, enhance customer engagement, and continuously build upon existing client relationships. The successful candidate will have proven expertise in creating reports and visualizations that communicate complex commercial information in a clear, meaningful way for a wide variety of stakeholders, including C-level executives, both internal and external. This role will manage a team of stateside employees, while working closely with globally aligned resources. This role requires a blend of managerial skills, deep technical expertise (SAS, SQL, Excel, BI tools) and consultative skills to transform complex data into actionable insights and compelling narratives for stakeholders.

What You Will Be Doing:

• Work with stakeholders to understand business needs, proactively clarify requirements, and develop actionable recommendations.
• Ensure data accuracy and integrity of your team’s output and deliverables., including supporting ad hoc and regulatory reporting needs efficiently, ensuring compliance with applicable guidelines.
• Lead the design, development, improvement, and maintenance of BI dashboards and reports that provide actionable insights for internal partners and senior leadership.
• Ability to contemplate data across multiple sources to systematically identify meaningful trends, insights, and anomalies.
• Proactively communicate business challenges and opportunities, and work with leadership to implement data-driven solutions.
• Ensure that high-quality, accurate data services are consistently delivered on time and within scope.
• Present findings in client-facing decks, data-driven narratives, and visualizations that convey insights effectively.
• Partner with internal stateside and global teams to deliver high-quality analyses.

Required Qualifications:

• Bachelor’s degree in a quantitative field (e.g., Data Science, Statistics, Mathematics, Economics, Public Health, or a related discipline). Master’s degree in an equivalent concentration is preferred.
• 10+ years of analytics & reporting experience in healthcare, including medical economics, cost/utilization analysis, and membership trend reporting.
• 5+ years of experience in a senior data visualization role that required both the development and presentation of information to senior leadership to influence business decisions.
• 5+ years of SQL and SAS programming experience working with large healthcare datasets.
• 5+ years of experience effectively partnering with external clients.
• Development experience with BI tools (e.g., Power BI, Tableau, or similar) and advanced Excel skills.
• Advanced proficiency with data visualizers (e.g., Tableau), data warehouses (e.g., Snowflake), database languages (e.g., SQL), and Microsoft Office applications (e.g., Excel, PowerPoint).
• Skilled in BI best practices and methodologies with a passion for data analytics and storytelling, with a proficiency in creating impactful data visualizations and presenting insights clearly and concisely to both internal and external stakeholders.
• Strong analytical skills with a proven ability to extract meaningful insights from both quantitative and qualitative data.
• Self-motivated problem-solver with the ability to manage multiple projects simultaneously and adapt to shifting priorities.
• Effective collaborator who thrives in cross-functional environments, working seamlessly with diverse teams and stakeholders.
• Deep understanding of healthcare claims, reimbursement methodologies, and cost/utilization KPIs, including prior authorisation data and key performance indicators (e.g., PMPM, trend drivers).
• Ability to work effectively in a fast-paced, dynamic environment while maintaining a strong attention to detail.
• Excellent communication skills, a strategic mindset, and a proven ability to influence key stakeholders.
• Prior experience leading a multi-specialty client analytics team and/or supporting analytics for public plans such as Medicaid is preferred.
• Experience with value-based care, utilization management, or regulatory reporting (e.g., HEDIS, NCQA, Milliman) is preferred.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. 

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] for further assistance.

The expected base salary/wage range for this position is $150,000 - 170,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.