LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About the RoleWe are looking for a Sr Director, Business and Operational Risk & Controls to join our Business Risk and Controls team. This leader will be responsible for building and maintaining a First Line of Defense risk management function across LendingClub’s Consumer Lending businesses (Personal Loans, Auto Refinance, Purchase Finance).This is a hands-on leadership role that combines strategic oversight with tactical execution. You will act as an extension of the business, championing a proactive risk culture that enables growth while ensuring sustainability, compliance, and operational excellence.What You'll Do
- Lead and inspire the Business Risk and Controls team to embed a strong risk management culture across Consumer Lending businesses and the customer journey
- Provide strategic direction and thought leadership to continuously improve LendingClub’s controls and risk management framework
- Ensure effective identification, measurement, monitoring, and mitigation of risks across both existing and new lending products
- Oversee and maintain clear, complete documentation of policies, procedures, and practices
- Drive the execution and ownership of key risk processes, including Issues Management, Customer Remediation, and Operational Loss Event Reporting
- Partner closely with Business leaders, Technology, Operations, Marketing, and other support areas to design and implement controls that meet regulatory requirements and align with efficient operational practices
- Enhance and maintain the Consumer Lending RCSA (Risk and Control Self-Assessment) program
- Contribute to consistency and alignment of risk management practices across all lines of business, ensuring scalable and sustainable approaches
- Act as a key liaison with 2nd and 3rd Line partners, as well as external stakeholders (e.g., vendor risk management, business continuity, compliance, and examiners).
- Support preparation and coordination of deliverables for internal/external reviews, assessments, and regulatory exams
- Drive continuous improvement by implementing enhancements based on industry standards, best practices, and LendingClub’s strategic direction
- 10+ years of professional experience in risk management within a FinTech, retail bank, or regulatory agency
- Bachelor’s degree in a related field; or equivalent experience
- Proven ability to drive large-scale projects and deliver high-quality results under tight deadlines
- Exceptional written and verbal communication skills, with the presence to influence at all levels
- Highly adaptable and energized by a fast-paced, constantly evolving environment
- A critical thinker and problem-solver who understands business drivers and the control environment
- Naturally curious and intellectually agile — you ask questions, challenge assumptions, and explore new approaches
- Resilient and resourceful, able to manage shifting priorities while maintaining a focus on long-term goals
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 211,000-245,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
What We Do
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.
