A Day in the Life:
The Sr. Director Process Engineering is responsible for setting strategic priorities for enterprise process engineering, aligning cross-functional leaders on transformation opportunities, and guiding teams through process redesign, standardization, and implementation. The role balances executive partnership with hands-on problem solving, using data, field insights, and operational expertise to remove bottlenecks, improve customer and employee experiences, and deliver measurable business results.
What You’ll Do:
- Build and lead the enterprise Process Engineering Center of Excellence, creating a sustainable capability for identifying, redesigning, standardizing, and continuously improving Hertz’s most critical operational processes.
- Set the enterprise process-engineering strategy and portfolio, directing resources toward the bottlenecks and opportunities with the greatest potential impact on DOE, NPS, employee satisfaction, productivity, and revenue.
- Oversee the development of future-state process architectures, engineering standards, labor models, capacity strategies, digital workflow requirements, and scalable operating solutions.
- Partner with executive leaders across Operations, Technology, Customer Experience, Finance, and Human Resources to integrate process engineering into major transformation programs and investment decisions.
- Build and develop a high-performing team of industrial engineers and process-improvement professionals, establishing a culture of technical rigor, field engagement, rapid experimentation, measurable results, and sustained process control.
What We’re Looking For :
- Bachelor's in business or engineering related field required, Degree in Industrial Engineering highly preferred
- 10+ years’ experience in process improvement highly preferred
- Blackbelt in Lean / Six Sigma a huge plus
- Proficiency in Microsoft suite
- Ability to collaborate with internal and external stakeholders across multiple functions and locations to influence process improvement
- Proven experience building out a team of process engineers, leadership and mentorship
- Highly preferred to be hybrid in ATL but open to remote
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Skills Required
- Bachelor’s degree in business, engineering, or a related field
- 10+ years of experience in process improvement
- Proficiency in Microsoft Suite
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Experience building and leading a team of process engineers
- Leadership and mentorship experience
- Industrial Engineering degree
- Lean/Six Sigma Black Belt certification
What We Do
Hertz. We're here to get you there. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. Product and service initiatives such as Hertz Gold Plus Rewards®, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Adrenaline, Dream, Green and Prestige Collections set Hertz apart from the competition. Additionally, The Hertz Corporation owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Firefly vehicle rental brand and Hertz 24/7 car sharing business in international markets and sells vehicles through Hertz Car Sales.
