Sr. Digital Experience Manager – T-Mobile Wholesale

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile Wholesale is seeking a strategic, results-oriented Sr. Digital Experience Manager to lead and elevate our digital presence across web and social platforms. In this role, you'll develop and execute a cohesive digital strategy that drives lead generation, brand awareness, thought leadership, and revenue growth.
You’ll be responsible for managing digital campaigns, guiding content development, collaborating with cross-functional teams and agencies, and delivering insights that demonstrate impact. This is a role for a digital leader who blends big-picture vision with tactical execution — and thrives in a fast-moving, data-driven environment.
This is a hybrid work environment with three days in the office.

What You’ll Do

• Digital Strategy & Roadmap
  Develop and execute a digital roadmap aligned with business goals, focused on lead generation, brand building, and customer engagement.
• Campaign & Content Leadership
  Lead digital campaigns across web and social channels, working with in-house teams and external agencies to produce compelling, consistent content. Create strategic artifacts (e.g., briefs, journey maps, test plans) to guide digital initiatives.
• Vendor & Agency Management
  Oversee relationships with digital vendors and agencies, ensuring alignment with KPIs, timelines, and budgets.
• Channel & Experience Management
  Manage T-Mobile Wholesale’s web and social platforms, ensuring they are engaging, up-to-date, and aligned with our brand identity.
• Analytics & Optimization
  Define and track KPIs using tools like Google Analytics, Adobe Analytics, and CRM platforms. Use data insights to refine strategies and optimize performance.
• Cross-Functional Collaboration
  Partner closely with Product, Sales, and Enterprise Marketing to align messaging, share insights, and support go-to-market efforts.
• Customer Experience Design
  Translate customer and market insights into digital experiences that improve satisfaction, drive lead-gen, and reduce friction across touchpoints.
• Innovation & Continuous Improvement
  Champion a test-and-learn culture. Run A/B tests, usability studies, and rapid prototyping to iterate and improve digital journeys.
• Leadership & Influence
  Represent digital strategy in leadership forums, influence without authority, coach team members, and drive stakeholder alignment across functions.

What You Bring

• Experience: 7–10 years in digital marketing, digital experience, marketing strategy, or related roles
• Education: Bachelor’s degree in Marketing, Business, or related field (Master’s preferred)
• Tools & Platforms: Adobe Analytics, AEM, LinkedIn Analytics, Google Analytics, CMS tools, social schedulers, and CRM systems

Skills & Competencies:

• Proven track record of designing and executing digital campaigns that deliver measurable results
• Strong analytical mindset with the ability to turn data into actionable insights
• Deep understanding of digital ecosystems, user journeys, and customer experience best practices
• Exceptional communication, project management, and cross-functional collaboration skills
• Familiarity with agile/lean methodologies and customer-centric design thinking
• Ability to manage multiple projects with precision and speed

Mindset:

• Self-starter who embraces ambiguity and acts with ownership
• Curious, adaptable, and thrives in fast-paced, dynamic environments
• Strong communicator and influencer across all levels of the organization

Why T-Mobile?

We believe great ideas can come from anywhere. That’s why we empower our people to innovate, challenge norms, and deliver WOW-worthy experiences. You'll join a supportive, fast-moving team where your ideas make an impact — and where you'll never stop learning.

If you're ready to lead with empathy, innovate with purpose, and create digital experiences that make a difference — we want to hear from you.

• At least 18 years of age
• Legally authorized to work in the United States
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Base Pay Range: $115,100 - $207,600

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ311994¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.