Sr. Diagnostic Software Engineer C#

Reposted 9 Days Ago
Be an Early Applicant
29 Locations
In-Office
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Autodesk is a global leader in design and make technology that helps innovators everywhere solve today's challenges.
The Role
The Sr. Diagnostic Software Engineer will develop solutions to enhance customer support, ensure high-quality deliverables, and guide team members as needed.
Summary Generated by Built In

Job Requisition ID #

25WD91413

Position Overview

Autodesk Customer Success organization is seeking a talented and dynamic software developer to design and develop tools focused on delivering self-help and self-heal solutions for our Customers and Support Specialists. This individual will work with the Product Insights & Diagnostics team to develop solutions built on Autodesk Cloud and On-Premises Products.
Responsibilities
• Research and develop solutions that improve supportability, remove barriers for customers, and add value to Employees and Customers
• Demonstrate excellence in software development best practices, unit testing and software architecture
• Support solution development and deployment activities including delivery, acceptance testing, deployment packaging and user-support
• Create documentation as appropriate for the solutions developed
• Ensure high quality deliverables
• Ability to work independently and/or guide other team members to meet deadlines
Minimum Qualifications
• 4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree
• Minimum 8 years of experience in the desktop, web, or cloud technology domain
• Strong skills in C#, C++, CAD development (AutoCAD and/or Revit API preferred)
• Experience with Azure and Cloud APIs, or similar cloud technologies is helpful
• Experience with relational databases, SQL, or similar backend technologies is helpful
• Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)
• Strong understanding of modern frontend / backend frameworks
• Knowledge of Agile software development methodology
• Experience with version control systems: Git
• Self-motivated and proactive, possessing strong desire to learn
• Strong written and verbal English communication skills

• Additional language skills are advantageous

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Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Top Skills

Agile
Autocad Api
Azure
C#
C++
Cloud Apis
Git
JIRA
Revit Api
SQL
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The Company
HQ: San Francisco, CA
13,285 Employees
Year Founded: 1982

What We Do

Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything.

Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D.

We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife.

We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

Why Work With Us

Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife. 

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