About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
Here's a closer look at this key role:
- Maintain uptime of LogicMonitor's SaaS based service and drive technical/process enhancements to improve uptime
- Deploy production applications and drive improvements to the deployment process
- Design and deploy new application components
- Design and deploy new infrastructures and integrations
- Ensure security of the production environment
- Meet with prospective customers as needed
- Write code to automate various aspects of infrastructure maintenance and and deployments
- Support development and work closely with developers to drive operational and architecture/design changes
- Own, manage, and execute multiple large and technically complex projects across teams
- Act as a strategic resource for the company with the ability to develop and deliver technical presentations for other departments, customers, and conferences
- Consistently lead by example in providing good documentation, thorough runbooks, attention to detail, and DDFD completeness in work.
- Ownership of the new-hire process
- Providing alignment between business objectives and the team's pursuit of technology improvements
- Ownership of remediation actions for Service Disruptions and Outages
- Develop and maintain relationships with other groups within LogicMonitor to help ensure the forward trajectory of company
- In conjunction with the Principal Engineer and the Director of TechOps, help monitor work output, quality, and timeliness; help maintain the balance between planned and unplanned activities, help with task prioritization and assignment
- In a boots on the ground role, make decisions, build consensus, escalate, and communicate as appropriate to facilitate the success of a project, and the success and cohesiveness of the team and the company.
- Provide direct technical guidance to help team members achieve goals and improve their productivity.
- Participate in the recruitment and hiring of new engineers
- 5+ years working in senior data center operations positions
- Expert understanding of linux system administration and 4+ years of hands-on experience
- Expert understanding of Amazon Web Services
- Thorough understanding of various software application stacks
- Well versed in security principles, both system and network
- Extensive experience in various application scaling methodologies, including (but not limited to) load balancers
- Extensive experience with configuration management tools such as chef, puppet or ansible
- Extensive experience with java applications.
- Extensive experience with CI and build systems
- Significant experience with virtualization and container technologies (Docker, Kubernetes, etc.)
- Signification experience with relational databases (MySQL) and NoSQL databases (eg MongoDB) in both administration and querying
- Significant experience programming and scripting (java/ruby/python/shell/go).
- Significant experience with source code management tools (git).
- High level understanding of networking technologies (routing, switching, firewalls, iptables, etc)
- Experience with bamboo, or other continuous integration build environments.
- Experience with package management systems (RPM, ruby gems, etc)
- Experience with Log management tools like SumoLogic, Kibana and monitoring tools like Graphana
- An strong understanding of SOA and High Availability systems
- Experience successfully training and mentoring technical personnel
- Excellent written and verbal communications skills with a track record of improving documentation and processes
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
What the Team is Saying
What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
