HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts.
About the Role:
We are looking for a Sr. DevOps Engineer (Developer Productivity) - L3 to join our team and help ensure the build time, build success ratio and other DORA metrics of CICD Flow are properly monitored and deployed, for increasing our developer’s productivity.
Key Responsibilities:
CI/CD Automation: Design, implement, and maintain robust CI/CD pipelines using Jenkins, Harness, Docker-in-Docker (DinD), and Kubernetes.
Dev Tooling: Develop internal tools and frameworks to boost developer efficiency using Jenkins Shared Libraries (Groovy), SonarQube, and artifact repositories (Jfrog, Artifact Registry).
Build Infrastructure: Optimize build performance, reduce build failure rates, and improve reliability through automation and observability.
Metrics & Insights: Monitor and improve key developer productivity KPIs such as build time, build failure rate, and DORA metrics (deployment frequency, lead time, mean time to recovery, change failure rate).
Developer Experience: Act as a bridge between platform and engineering teams to reduce friction in build, test, and deploy workflows.
Code Quality & Security: Integrate quality gates and vulnerability scanning into pipelines using SonarQube and Jfrog Xray (or equivalent).
Toolchain Ownership: Manage and upgrade developer productivity tools in Kubernetes, ensuring scalability, security, and high availability.
Required Skills & Qualifications:
Experience: 3-4 years in Developer Productivity, DevOps, or Tooling Engineering roles.
CI/CD Expertise: Hands-on experience with Jenkins pipelines (Groovy), GitHub Actions, Argo CD or equivalent systems.
Languages: Proficient in Groovy for Jenkins pipelines; familiarity with Node.js is a plus.
Containerization: Strong experience with Docker, Docker-in-Docker (DinD), and Kubernetes.
Observability: Experience tracking and reporting developer productivity metrics like build time, failure rates, and DORA metrics.
Tooling: Hands-on experience with SonarQube, Jfrog Artifactory/Artifact Registry, and integrating them into CI/CD workflows.
Scripting: Comfortable with scripting for automation (Bash, Python are preferred).
Collaboration: Strong communication skills; ability to work closely with developers, QA, and platform teams to streamline workflows.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
Skills Required
- 3-4 years of experience in Developer Productivity, DevOps, or Tooling Engineering roles
- Hands-on experience with Jenkins pipelines using Groovy
- Experience with GitHub Actions, Argo CD, or equivalent CI/CD systems
- Proficiency in Groovy for Jenkins pipelines
- Strong experience with Docker, Docker-in-Docker, and Kubernetes
- Experience tracking and reporting developer productivity and DORA metrics
- Hands-on experience with SonarQube and JFrog Artifactory or Artifact Registry
- Comfort with automation scripting; Bash and Python preferred
- Strong communication and cross-functional collaboration skills
- Familiarity with Node.js
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
