Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Are you ready to make your mark?
About the Role:
While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
AnyMeeting is a highly loaded video conferencing and webinar service based on WebRTC project. An important aspect of our service is the adaptation of video and audio quality to the quality of the client's network (3G, WiFi, LTE, 5G). The service works around the clock and is available worldwide. We are actively seeking talent for our DevOps team to maintain the service infrastructure, develop IaC automation, test and deliver code to environments from QA to Production, troubleshoot and resolve issues on test environments, and collaboratively improve the application architecture with the development team.
What You’ll Be Doing
- Support and develop CI/CD processes across build platforms such as Jenkins, Octopus, GitHub Actions, and Azure DevOps.
- Design and implement infrastructure provisioning automation using Infrastructure as Code with Ansible and Terraform.
- Manage AWS account resources to ensure spending is under control.
- Troubleshoot test environment issues to unblock the progress of the development team.
- Take a leading role in incident handling, driving root cause analysis, and ensuring that fixes are delivered in a timely manner.
- Deploy applications across Linux, Windows, and Kubernetes environments.
- Automate routine and repetitive tasks
What You Will Bring to the Role
- 4+ years of experience in DevOps Engineering or a related field.
- Strong understanding of Linux and comfort working at the command line.
- Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
- Experience managing AWS account resources at scale.
- Experience deploying and maintaining Kubernetes clusters and workloads in a production environment.
- Proficiency in scripting tools or languages like Go, Python or Bash.
- Experience managing Windows Server infrastructure and IIS applications.
- Familiarity with VoIP and WebRTC, understanding of the principles of network protocols (SIP, RTP).
- Experience working with globally distributed and remote teams.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- 4+ years of experience in DevOps Engineering or a related field
- Strong understanding of Linux and comfort working at the command line
- Design, implement, and manage CI/CD pipelines using GitHub, GitHub Actions, Jenkins (also support Octopus and Azure DevOps)
- Infrastructure as Code using Ansible and Terraform
- Experience managing AWS account resources at scale
- Experience deploying and maintaining Kubernetes clusters and workloads in production
- Proficiency in scripting languages/tools such as Go, Python, or Bash
- Experience managing Windows Server infrastructure and IIS applications
- Familiarity with VoIP and WebRTC and network protocols (SIP, RTP)
- Experience working with globally distributed and remote teams
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
