Sr Demand & Capacity Analyst

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
71K-150K Annually
Senior level
Healthtech • Insurance
The Role
Analyzes IT resource demand and capacity across technology platforms, processes resource requests, coordinates employee and contractor schedules, and aligns capacity with business needs. Maintains visibility into resource pools, supports financial, workforce, and technical capacity planning, and develops data workflows, dashboards, and reports. The role requires knowledge of application development, cloud, mobile, web, data center, and end-user platforms, plus strong collaboration and communication skills.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for providing analysis regarding a central pool of resources across technologies and platforms, processing resource requests, and coordinating schedule of resources (employee and contractor) to meet business needs; maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity; providing input into financial, workforce, and technical capacity planning processes.

*Required Job Qualifications:
* Bachelor Degree and 4 years Information Technology experience; OR Tech Certification and 6 years Information Technology experience; OR 8 years Information Technology experience.
* Teamwork and collaboration skills; oral and written communications skills.  
* Knowledge of project planning tools e.g., MS Project.
* Analysis and modeling tools e.g., Excel.
* Knowledge of application development platforms.
* Knowledge of cloud computing / SaaS.
* Knowledge of mobile and web technologies.
* Knowledge of data center platforms (servers, storage).
* Knowledge of end user platforms (desktops, laptops, mobile).


Preferred Job Qualifications:
* Knowledge of SDLC Methodology - Agile / Scrum / Iterative Development. 
* Negotiation.
* Business acumen

*Experience implementing data analysis workflows
*Experience creating user friendly dashboards or reports of data.
* Data Analysis or Intelligence Analysis experience.


NOTE:  This is a hybrid role. Sponsorship is not available including if you are currently on OPT.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$70,600.00 - $149,600.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • Bachelor's degree and 4 years of Information Technology experience; or technical certification and 6 years of Information Technology experience; or 8 years of Information Technology experience
  • Teamwork and collaboration skills
  • Oral and written communication skills
  • Knowledge of project planning tools such as MS Project
  • Knowledge of analysis and modeling tools such as Excel
  • Knowledge of application development platforms
  • Knowledge of cloud computing and SaaS
  • Knowledge of mobile and web technologies
  • Knowledge of data center platforms, including servers and storage
  • Knowledge of end-user platforms, including desktops, laptops, and mobile devices
  • Knowledge of SDLC methodologies, including Agile, Scrum, or iterative development
  • Negotiation skills
  • Business acumen
  • Experience implementing data analysis workflows
  • Experience creating user-friendly data dashboards or reports
  • Data analysis or intelligence analysis experience

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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