Company Summary
Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Position Description:
As a Data Sr. Scientist at Zoro, you’ll apply your expertise in machine learning, statistical modeling, and data analysis to solve a variety of business challenges. From forecasting and customer segmentation to improving onsite search and recommendations, our team directly enhances our customers' experiences and informs critical business decisions. At Zoro, every day brings new challenges and opportunities to innovate.
Duties and Responsibilities:
- Apply domain and industry knowledge to solve complex data science projects, developing advanced machine learning models, and driving data-driven decisions within the organization.
- Lead data science projects from start to finish by refining objectives, developing a project plan and methodology, and collaborating with business and technical teams.
- Collaborate with other data scientists to develop and implement algorithms, write code, evaluate relevant academic research to deliver final outputs.
- Write and maintain high-quality, production grade code, including unit and integration tests.
- Provide guidance on tools, practices to drive efficiency, technical debt, data sources, and best practices.
- Mentor and guide junior data scientists on algorithms, coding best practices, and other technical concepts.
- Document code and data science processes that are critical to the company and develop strategies to ensure those processes are robust and fault-tolerant.
- Communicate findings to business leaders and colleagues using data visualizations, presentations and reports.
Minimum Qualifications:
- 5+ years of experience leading data science projects that have a direct impact on a company's objectives or PhD degree in quantitative fields such as Statistics, Data Science, Computer Science with 3+ years of experience
- 5+ years of experience utilizing data mining techniques, ML models to assist business decision making. Hands-on experience with deep learning frameworks , LLMs, GenAI tools, and NLP techniques.
- Strong knowledge of statistical, causal inference methods, parametric models, and planning experiments.
- Demonstrated ability to assist business decision-making through data mining and machine learning.
- 5+ years of experience using Python to process large, diverse datasets, and develop and deploy predictive models in cloud-based environments and other computing platforms.
- 5+ years of experience in SQL and cloud-hosted data platforms (Google Cloud Platform, AWS, etc.).
- Strong communication skills to collaborate effectively with business stakeholders. Must be able to interact cross-functionally and drive both business and technical discussions.
- Ability to translate complex business problems into actionable project plans and solve them by using data science techniques on large datasets.
- Domain knowledge and experience in building models across multiple domains.
Preferred Qualifications:
- Experience using data science or advanced analytics in an Internet retailer or a top-tier consumer-focused company.
- Experience using containerization tools like Docker and Kubernetes in production environments.
- Experience using orchestration tools such as Airflow or Kubeflow for production workloads.
- Knowledge of web tracking technology and web analytics tools (Google Analytics, Adobe Analytics, etc.) a definite plus.
- Master’s degree preferred in quantitative fields such as Statistics, Data Science, Computer Science, etc.
- Familiarity with BI tools such as Tableau or Looker, and ability to communicate results to business partners.
Total Rewards
Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.
In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees and 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.
The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.
Our Culture
Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.
At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.
Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.
We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.
At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.
Top Skills
What the Team is Saying
What We Do
Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 14 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!
Why Work With Us
We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!
Gallery
Zoro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Zoro, we believe in balance—so we’ve made hybrid work a win-win! Team members are asked to work on-site in our office 2 days a week.
