The Role
The Data Platform Engineer operates and monitors the Airbyte-based data ingestion platform on Kubernetes, ensuring reliable data syncs and managing AWS resources, while designing Python monitoring systems.
Summary Generated by Built In
As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.
The Data Platform Engineer is responsible for ensuring the reliability, availability, and cost efficiency of the Airbyte-based data ingestion platform running on Kubernetes. This role focuses on operating and monitoring production data sync infrastructure, ensuring data is reliably synced from source databases into downstream data pipelines, and maintaining strong observability and cost controls across AWS resources.
You will be responsible for:
Key Responsibilities :
- End-to-End Data Migration: Architect and execute large-scale data migrations from legacy source databases to cloud targets using AWS DMS, Azure migration tools, or Airbyte.
- Kubernetes Orchestration: Own and operate the Airbyte infrastructure and data pipelines running on Kubernetes, ensuring seamless production handling and rapid incident resolution.
- Advanced Python Engineering: Design and build robust Python-based frameworks for automated monitoring, alerting, and high-performance ETL/ELT processing.
- Platform Reliability (SRE): Ensure high availability (99.9%+) of data ingestion workflows by performing root cause analysis (RCA) and implementing self-healing infrastructure.
- Cost & Performance Optimization: Manage and optimize cloud infrastructure costs (AWS/Azure) related to data sync workloads through precise resource tagging and performance tuning.
- Cloud Infrastructure & Security: Configure and maintain AWS resources (S3, IAM, EKS), ensuring strict adherence to the principle of least privilege and data security standards.
Let’s talk about your skills/expertise:
Required Skills & Expertise
- Experience: 5–8 years of professional experience in Data or Platform Engineering roles.
- Migration Tools: Expert-level knowledge of AWS DMS, Azure Data Migration, or similar enterprise-grade replication tools.
- Coding Mastery: Strong Python skills for building custom ingestion utilities, monitoring agents, and automation scripts.
- Data Engineering Core: Deep understanding of Data Lakehouse architectures, dimensional modelling, and SCD Type 2 implementation.
- Kubernetes Proficiency: Hands-on experience with Docker/K8s (EKS/AKS), including pod health, rollouts, and service connectivity.
- Cloud Services: Solid experience with AWS (S3, IAM, CloudWatch) or Azure equivalent services.
- Observability: Familiarity with logging and metrics systems (Prometheus, Grafana, or ELK) to maintain platform health.
- Rapid Adaptability: Ability to quickly learn and adapt to new production environments, transitioning from design to deployment at a "production-ready" pace.
- Collaborative Mindset: Act as a bridge between infrastructure and downstream data consumers to resolve complex ingestion bottlenecks.
- Clean Code Advocate: Committed to Git-based workflows, CI/CD best practices, and structured documentation.
Cultural & Operational Fit
Why you should join us:
Looking for a place where your ideas matter, your growth is accelerated, and your work creates real impact? Welcome to Cyara.
We're building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you're launching new ideas, solving complex problems, or learning from talented colleagues across the world, you'll be surrounded by people who challenge and support you to do your best work.
At Cyara, inclusivity isn't a buzzword, it's part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you've got a workplace designed for both success and fulfilment.
Big opportunities. Real impact. Amazing people. That's the Cyara experience.
Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
Skills Required
- 5-8 years of experience in relevant field
- Strong experience with Python for monitoring, automation and alerting
- Hands-on experience operating Airbyte in production
- Experience running workloads on Kubernetes
- Solid understanding of AWS, especially S3, IAM, and monitoring services
- Experience with data ingestion pipelines and ETL/ELT concepts
- Familiarity with logging, metrics, and alerting systems
- Ability to manage cost visibility and optimization for cloud infrastructure
- Experience with Git and operational best practices
- Familiarity with containerization (Docker)
- Experience with infrastructure cost monitoring tools
- Knowledge of data platform reliability or SRE practices
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The Company
What We Do
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Come visit us at www.cyara.com.
