Senior Data Analyst
Westwood, Massachusetts
Citizens Financial Group, Inc. (CFG) seeks a Senior Data Analyst for its Westwood, Massachusetts location.
Duties: Translating business requirements and information into decisioning software logic designs. Writing
programming code, customizing decisioning application software, and performing appropriate quality assurance checks before hand-off to quality assurance colleagues. Performing unit and integration testing of new or modified business logic. Maintaining the required reference data for executing the decisioning logic, including offer compatibility. Resolving inquiries and service for the screening, prioritization, and resolution of production defects. Assisting in diagnosing application issues. Assisting in creating post-implementation support documentation. Running queries to analyze customer interactions and take actions to mitigate anomalies.
Requirements: Bachelor’s degree in Analytics, Statistical Modeling, Data Science, followed by two (2) years in the role or in a related position. Full term of experience must include: Utilizing Pega PRPC, Java, JavaScript, and SQL for custom logic and data handling; Developing REST/SOAP services, connectors, and data pages to integrate with external systems; Using SQL to analyze, query, and validate data across relational databases, ensuring data quality meets business requirements; Managing real-time data integration and provisioning using Apache Kafka to enable seamless data flow for business-critical applications; Leveraging cloud-based data solutions using AWS Redshift to enable scalable data storage and high-performance querying for business intelligence; Designing and optimizing relational databases to store, retrieve, and provision structured data in accordance with business and analytics requirements; Utilizing Tableau to create customized reports and visualizations; Applying data mining techniques, including clustering and association, to discover trends, patterns, and anomalies in data, supporting business teams with actionable insights; Conducting statistical analysis using methods, including A/B testing and regression analysis, to validate and support key business initiatives; Performing data profiling tasks to ensure data is accurate, clean, and aligned with business objectives before provisioning to analytical environments; Maintaining continuous data provisioning using DBeaver for database interaction, enabling seamless integration with relational databases for data support; and Leveraging SAS to automate the provisioning of datasets, ensuring data is pre-processed and ready for analysis or modeling.
May telecommute from any U.S. location.
Worksite: 200 Station Drive, Westwood, Massachusetts 02090, United States, 40 hrs/wk. Salary range: $118,000 - $138,000/yr. EO employer.
To apply visit https://jobs.citizensbank.com (Job ID: 47477) or email resume and cover letter to [email protected] with subject line: 47477.
Direct applicants only.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Bachelor's degree in Analytics, Statistical Modeling, or Data Science
- Two years of experience in the role or related position
- Utilizing Pega PRPC for custom logic and data handling
- Programming with Java
- Programming with JavaScript
- Using SQL to analyze, query, and validate data
- Developing REST and SOAP services, connectors, and data pages
- Managing real-time data integration using Apache Kafka
- Leveraging AWS Redshift for cloud-based data storage and querying
- Designing and optimizing relational databases
- Creating reports and visualizations using Tableau
- Applying data mining techniques (clustering, association) to discover patterns
- Conducting statistical analysis including A/B testing and regression analysis
- Performing data profiling to ensure data quality before provisioning
- Using DBeaver for database interaction and continuous data provisioning
- Leveraging SAS to automate dataset provisioning and preprocessing
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
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Retirement Support — Retirement benefits are described as meaningful, including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
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Leave & Time Off Breadth — Time-off benefits are described as generous, including a substantial PTO bank, paid holidays, and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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