About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Senior Analyst in a well-funded Series C stage start-up, you will be defining our growth potential for years to come.You will be an integral part of Reserv's data team, working to develop and maintain our data model, curate the semantic layer that powers our analytics and intelligent tools, and generate the new features that unlock deeper insight into our claims. For this role, we are seeking data analysts with strong Python and SQL skills, a curiosity for how claims work and how our systems work them, the ability to communicate with technical and non-technical stakeholders alike, and the ability to both run independently and collaborate with our engineering and operations orgs. If you are ready to mold the vision for Reserv’s technology, join us on the journey.
Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
What you'll do
- Build and maintain dashboards that provide actionable insights for executive and functional leaders
- Develop robust Python- and SQL-based reports to support a deeper understanding of the claim lifecycle and operational performance
- Collaborate closely with engineering and operations teams to understand source system structures and translate them into our standardized data model
- Conduct analyses to investigate performance issues, identify root causes, and make recommendations to leadership
- Serve as the primary technical liaison between the data team and key internal stakeholders, ensuring analytical solutions meet real business needs
- Communicate ideas and solutions through clear, concise writing and presentations
- Help influence the culture, values, and processes of a growing data team
- Enjoy and have fun being creative and thinking outside of the box. You will need to draw on analogous situations you’ve worked on before, but we are not traversing well-traveled roads. “Where we’re going, we don’t need roads!”
Qualifications
- 2–4 years of experience as an individual contributor in data analytics, business intelligence, or consulting
- Strong proficiency in SQL (e.g., Postgres, BigQuery, or Snowflake) and experience working with large, structured datasets
- Experience building reports or dashboards in Looker (preferred) or a similar BI tool (e.g., Tableau, Power BI, Mode)
- Strong analytical and problem-solving skills with the ability to distill complex data into clear, actionable insights
- Excellent communication skills — able to summarize findings and present recommendations to senior leaders
- Ability to collaborate effectively with both technical and non-technical stakeholders in a fast-paced environment
- Have a strong technical skillset but also the willingness and ability to take over tasks outside your core competency
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Skills Required
- 2-4 years of individual contributor experience in data analytics, business intelligence, or consulting
- Strong proficiency in SQL and experience working with large, structured datasets
- Experience building reports or dashboards in Looker or a similar business intelligence tool such as Tableau, Power BI, or Mode
- Strong analytical and problem-solving skills with the ability to distill complex data into actionable insights
- Excellent communication skills, including summarizing findings and presenting recommendations to senior leaders
- Ability to collaborate effectively with technical and non-technical stakeholders in a fast-paced environment
- Strong technical skill set and willingness to take on tasks outside the core competency
- Must reside in an eligible United States state throughout employment; California, Alaska, Hawaii, U.S. territories, and locations outside the United States are excluded
What We Do
Reserv is an AI-native third-party administrator (TPA) and software provider for property and casualty insurance. Purpose-built by claims and technology veterans, Reserv delivers tech-forward claims handling at scale, enabling insurers to drive down loss costs, streamline operations, and improve the customer experience. Learn more at www.reserv.com.
Why Work With Us
Reserv is a next-generation TPA transforming insurance claims with technology, transparency, and human expertise. We’re building faster, fairer, and smarter claims experiences while fostering a collaborative culture where people grow their careers and make real impact.
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