Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeWe’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.The Directory Services Administrator is responsible for the overall administration, management, and support of the company's directory services infrastructure. This position functions as part of the IAM delivery team, responsible for operational fitness of the system(s) through support, monitoring and response, and system lifecycle management directory services administration, strong troubleshooting skills, and a proactive approach to maintaining and improving the directory services environment and includes ensuring the reliability, security, and performance of Active Directory (AD), Entra ID, LDAP, and related directory services technologies.
Responsibilities may include the following and other duties may be assigned:
- Administer and manage the company's Active Directory (AD) and Entra ID environments, implement and manage Group Policies (GPOs) to ensure compliance and security
- Ensure system availability, capacity, and performance for IAM technologies, including ownership for logging, monitoring, and alerting standards, processes, and systems, monitor and manage access controls, user permissions, and role-based access
- Plan and manage system upgrade and patching projects, in collaboration with local and offshore teams, and platform subject matter experts (SMEs), communicate with vendors as needed to understand and research open issues, new versions, or changes
- Explore and help build automation to enhance end-user experience, define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality
- Ensure directory services adhere to company security policies and best practices
- Provide second and third-level support for directory services-related issues (Provide On-call support , manage support tickets, engage with business teams as need be), perform root cause analysis of directory services outages and implement corrective actions
- Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company
- Collaborate with IT teams to integrate directory services with other applications and systems
Required Knowledge and Experience:
- Bachelor’s degree
- 4+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices.
- Experience with support, operations, and management Microsoft Active Directory and Entra ID.
- Experience with scripting languages (e.g., PowerShell etc.) for automation.
- Experience with Microsoft Azure cloud platform and Windows Server operating systems.
- Familiarity with ITSM tools (E.g. ServiceNow) and logging and monitoring tools like Splunk.
Nice to Have:
- Experience with project management methodologies and tools (E.g. Agile, Scrum)
- Knowledge of cloud directory services like AWS, Google cloud directory
- Knowledge of enterprise IAM solutions (E.g. Sailpoint, Okta etc.)
- Familiarity with advanced security features and configurations like Conditional Access policies in Azure Entra ID
- Knowledge of Privileged Account management (PAM) concepts and technologies
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Skills Required
- Bachelor's degree
- 4+ years of IT Security or Identity and Access Management experience
- Experience supporting, operating, and managing Microsoft Active Directory and Entra ID
- Experience with scripting languages, such as PowerShell, for automation
- Experience with Microsoft Azure and Windows Server operating systems
- Familiarity with ITSM tools such as ServiceNow and logging and monitoring tools such as Splunk
- Experience with project management methodologies and tools such as Agile and Scrum
- Knowledge of cloud directory services such as AWS and Google Cloud Directory
- Knowledge of enterprise IAM solutions such as SailPoint and Okta
- Familiarity with advanced Entra ID security features, including Conditional Access policies
- Knowledge of Privileged Access Management concepts and technologies
Medtronic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Medtronic and has not been reviewed or approved by Medtronic.
-
Healthcare Strength — Health coverage is considered comprehensive, with high-quality medical, dental, and vision options through major providers and added mental-health resources. These programs are frequently highlighted as a core strength of the package.
-
Parental & Family Support — Parental and family benefits stand out, including up to 24 weeks paid leave for U.S. birthing parents, 12 weeks for other parents, and a global Family Care Leave at 100% pay. Family-building support (fertility, adoption/surrogacy reimbursements) and backup care further reinforce this strength.
-
Retirement Support — A 401(k) with company match is described as competitive and reliable for long-term savings. Additional financial programs, such as tuition assistance and charitable-gift matching, complement retirement planning.
Medtronic Insights
What We Do
Medtronic is a global healthcare solutions company operating in approximately 160 countries. We are committed to improving lives through our medical technologies, services, and solutions. Since our beginning, 60 years ago, our Mission has remained the same: to alleviate pain, restore health, and extend life for people around the world. The Mission is our ethical framework and inspirational goal guiding our day-to-day work. It reminds us that our efforts are transforming millions of lives each year. To meet the needs of patients and healthcare professionals around the globe, we operate from more than 370 locations in approximately 160 countries.
