Sr. Customer Associate | Bourbon | NCCO

Posted 9 Days Ago
Be an Early Applicant
New Orleans, LA, USA
In-Office
Senior level
Cannabis
The Role
Greets dispensary patients, recommends cannabis products, processes POS transactions, educates customers on safe use, verifies identification, weighs and labels products, maintains inventory and store organization, completes opening and closing duties, and follows company and state compliance requirements.
Summary Generated by Built In
About the Role:

The Budtender greets and welcomes patients, helps patients with product selections, adheres to policies and procedures, and ensures a wonderful patient experience.

Essential Duties & Responsibilities:
  • Provides a wonderful experience for the patient.
  • Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
  • Keepes abreast of new cannabis products on the market as well as the latest industry trends.
  • Processes patients’ payments using the dispensary's Point of Sale (POS) system.
  • Ensures that the store is always clean and well-organized.
  • Educates patients on the safe use of their selected cannabis product.
  • Correctly weighs, packages, and labels cannabis products, as required.
  • Checks patient’s identification documents to verify that they are of legal age and hold the necessary credentials needed to enter the dispensary and purchase product.
  • Takes inventory of cannabis products and ensures that the sales floor is adequately stocked.
  • Ensures that assigned opening and closing tasks are completed.
  • Maintains compliance by following the proper policies and procedures set by the company and the state.
  • Performs other duties as assigned.
Qualifications & Education:
  • High school diploma or GED
  • Proven experience working as a Budtender is preferred but not required.
  • Ability to pass a background check and receive a facility agent card from the state.
  • Sound knowledge of cannabis strains and their medicinal benefits.
  • Outstanding organizational skills.
  • Excellent analytical and problem-solving skills.
  • Effective communication and customer service skills.
  • Work well with other team members.
Physical Requirements:
  • Prolonged periods of standing and walking throughout the retail space.
  • Must be able to lift to 25 pounds at times.

We are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.

Skills Required

  • High school diploma or GED
  • Ability to pass a background check
  • Ability to receive a state facility agent card
  • Knowledge of cannabis strains and their medicinal benefits
  • Budtender experience
  • Organizational skills
  • Analytical and problem-solving skills
  • Communication and customer service skills
  • Ability to work effectively with team members
  • Ability to stand and walk for prolonged periods
  • Ability to lift up to 25 pounds
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The Company
Little Rock, AR

What We Do

Good Day Farm is a health-focused hemp grower that also offers venue spaces and barns intended to protect and preserve the environment.

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