Join a team recognized for leadership, innovation and diversity
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Help Honeywell be the customer's top choice by delivering excellent customer care Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer
Responsibilities• Process and promptly respond to e-mail requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers.
• Use SAP to enter and retrieve customer information, stock status information, status of purchase orders, and make changes on customer purchase orders.
• Maintain good relationships with other departments to enhance the customer experience.
• Continually expand knowledge base on current and new products and operations.
• Participate in a culture of continuous improvement
• Follow standard work and policies to ensure a continues high/efficient level of customer service.
• Active role in individual development and career growth.
• Use problem solving tools to work through issues and challenges
• Look for ways to improve support processes. Drive initiation and follow through to implementation.
YOU MUST HAVE:
- Excellent English skills
- Bachelor´s degree
- Interpersonal skills; including ability to quickly establish and maintain rapport at all levels
- Proactiveness
- Analytical
- Problem resolution
- Attention to detail
WE VALUE:
- An ability to learn quickly
- A bias for action
- An ability to work in a team
- A commitment to discovering ways to improve service
#LI-Hybrid
About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.Skills Required
- Excellent English skills
- Bachelor's degree
- Interpersonal skills; ability to quickly establish and maintain rapport at all levels
- Proactiveness
- Analytical
- Problem resolution
- Attention to detail
- Ability to learn quickly
- Bias for action
- Ability to work in a team
- Commitment to discovering ways to improve service
Honeywell Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.
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Retirement Support — Retirement plans feature a notably strong company 401(k) match with vesting after three years, enhancing long-term savings security. Additional tax-advantaged accounts and company contributions for eligible earners further strengthen financial preparedness.
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Leave & Time Off Breadth — Time off policies include flexible or unlimited vacation for many salaried roles and a broad observed-holiday schedule, providing manager-approved flexibility. This structure supports rest and work-life balance across varied needs.
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Parental & Family Support — Parental leave offers paid time for birth, adoption, or foster care that can be taken consecutively or intermittently. The design enables practical flexibility in how family leave is used.
Honeywell Insights
What We Do
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
