Sr Credit and Data Quality Analyst

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

Sr Credit and Data Quality Analyst (risk management)

A Little About Us

Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900+ Million people around the world, bringing them closer to what they love from finance and sports, to shopping, gaming and news with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

The Order to Cash (OTC) process at Yahoo is very critical considering the importance of managing working capital and complex regulations across the globe along with maintaining healthy customer relationships. We partner with a variety of teams such as Sales, Sales Operations, Legal, Tax, Accounting, Audit, Treasury and Corporate Applications teams to make sure the Order to Cash operations are running efficiently and effectively, contributing to the overall success of Yahoo. Customer interactions and relationships play a key role in achieving the objectives of this function, as well as adherence to internal controls, processes and policies, and adherence to applicable regulatory compliance.

The Senior Credit and Data Quality Analyst is part of the OTC team, which is responsible for all the activities related to delivering services to, and collecting payment from, our customers.  Six primary teams make up the OTC department - Data Quality, Credit Assessment, Order Quality, Billing, Collections, and Cash Application.  The faster and more efficient our process is, the happier and more loyal our customers will be to Yahoo and the company’s future revenue growth. The ultimate task of the team is to ensure accurate data and strong credit risk management to ensure proper revenue recognition and collectability.

We work hard, we work smart and we like to have fun along the way!  We are proud of our culture where employees feel valued for their work and their accomplishments.

A Lot About You

We are looking for someone who is detail oriented and has an analytical mindset with a problem-solving attitude. He/she must be able to work independently and also collaborate with others through strong communication and interpersonal skills. He/she has an understanding of credit and data quality principles, systems and processes, which is critical for day-to-day activities and the integrity of our OTC process. The ability to prioritize work, juggle multiple tasks and meet deadlines are some of the qualities we are looking for in a potential Yahoo.

Yahoo is a large company with complex challenges and lots of opportunities, and we are looking for someone who gets excited about new projects and can use their experience to establish new processes, incorporate new products into existing workflows, identify solutions, etc.

This role requires working primarily a late evening shift or late night shift, though there may be an opportunity for other earlier shifts depending on business needs., as we are part of a global shared services team and support all regions.

Responsibilities

• Review and manage the credit approval of orders and limits throughout the day, involving a thorough review of the customer’s financial standing, subsidiaries, ongoing orders at the line level, outstanding balances, and projected spending, including analyzing estimated annual and monthly budgets/spend using knowledge of standard credit practices.

• Monitor and address high-risk elements, such as preparing detailed regular reconciliation reports to monitor self-serve customers, financially deteriorating customers, new customers, credit holds, etc.

• Review and ensure the accuracy of business account/ contact records by pulling government and third-party documentation to validate or update legal names, legal addresses, business statuses, vat/tax numbers, mappings, websites, etc. using knowledge of standard data quality practices and nuances.

• Assist with bulk data quality management projects and services.

• Perform root cause analysis to recommend and develop processes that prevent recurring issues.

• Perform internal and SOX compliance testing, including population reporting, sample support

• Create/update process documentation as Yahoo processes and products evolve

Qualifications

• Bachelor’s Degree or equivalent

• 7+ years of proven experience in OTC functions, preferably credit and/or data quality.

• Collaborates extremely well with team members and other teams to maximize outcomes for all stakeholders.

• Previous relevant experience with full ownership of end-to-end processes required

• Outstanding Excel/ Gsheet skills, including array formulas, index-matches, pivots, nesting, etc

• Meticulous attention to detail

• Experience implementing AI automation solutions including Claude. 

• Proven experience identifying and implementing process improvements

• Experience reviewing client contracts, terms and conditions and contractual financial details

• Proven experience working with key controls, internal/external auditors, populations, support and SOX testing

• Experience with finance tools including Oracle, Looker, Tableau, Salesforce, etc

Important notes for your attention

Applications: 

All applicants must apply for Yahoo openings direct with Yahoo.  We do not authorize any external agencies in India to handle candidates’ applications.   No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process.  

Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you.  Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.  

Offer Distributions: 

Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. 

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.