Sr. Coordinator, Meetings Management (Irvine, CA) Johnson and Johnson Medtech, Electrophysiology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Johnson & Johnson MedTech, Electrophysiology, is recruiting for a Sr. Coordinator, Meetings Management to join our team in Irvine, CA.

Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

As the Sr. Coordinator, Meetings Management you will:

Be the face of our Irvine, CA Institute and will act as an experience champion for all educational activities performed on the site.

You will coordinate all Institute site experience aspects, including but not limited to customer education visits site execution, Institute operations and facilities improvement to deliver state-of-the-art personalized customer experiences for the education space. The Institute Sr. Coordinator will work closely with the Electrophysiology Associate Marketing Manager, Electrophysiology Professional Education Managers and Event Hosts to deliver an integrated and seamless experience flow to customers.

Additional responsibilities include:

· On site point person for all educational events: act as the experience ambassador from welcome to departure of customers, overseeing JJI event experience through appropriate resources/personnel.

· Operations: create and manage Institute site processes in support of the customer journey. Order products and supplies that support events and manage external vendor relationships. Conduct site inspections daily and manage JJI Operations budget.

· Day to Day site support: ensure all arrangements are made according to plan, setting schedules for early arrival of support teams, orchestrating multievent registration with Security and handling any day-of adjustments.

· FM Partnerships: work closely with Facilities, Cleaning, Security and Catering to create an outstanding customer experience. This also includes preventive maintenance of physical site.

· Site improvements: work with site leaders to plan, build, maintain and improve our spaces to ensure we are structured to continuously evolve and adapt to MedTech Industry demands.

· Events site leadership: work closely with site scheduling/conference coordinator to ensure assigned spaces deliver on the expected experiences for all Institute events. Work closely with A/V team to make sure equipment is tested and functional for every event. Propose content format based on objectives and agenda, to guarantee best use of A/V technology to personalize experience and exceed customer expectations.

· Develop and comply with event prioritization guidelines for HCP facing events and manage event/space/resource conflicts and communicate with meeting hosts.

· Manage and conduct huddle meetings with Facilities, EH&S and other site operational areas for event execution.

· Deploy and monitor key customer experience metrics to improve Irvine Institute’s experience towards goals.

· Design, develop and manage the Irvine Institute share point site which provides comprehensive information for event planning and execution.

· Develop strategy and maintain a robust digital content library for all digital screens in collaboration with onsite AV Techs.

Required Qualifications:

· A minimum of 4 years total business experience is required in the following areas: General Administration, Event management, Hospitality, Retail experience/services industry.

· Meticulously organized and detailed.

· Sense of urgency and problem solver.

· Ability to forge partnerships with vendors to provide innovative experience solutions.

· Passion for customer experience.

· Outgoing, engaging personality.

· Excellent written and verbal communication.

· Possess a collaborative, pro-active and consultative approach, with the capacity to adapt to fit various styles.

Preferred Qualifications:

· Bachelor’s degree preferred.

· Experience in organizing events in the HealthCare sector with compliance regulations knowledge preferred.

Physical working conditions / requirements:

· This is an in-office based role out of our J&J Institute in Irvine, CA.

· Ability to work occasional evenings and weekends.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

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