Sr. Coordinator (Claims Specialist)

Posted 6 Days Ago
Be an Early Applicant
Fairburn, GA, USA
In-Office
19-29 Hourly
Mid level
Food
The Role
The Sr. Coordinator will support warehouse operations, manage inbound and outbound freight, enhance efficiency, and assist in staff training. Responsibilities include documentation, communication with customers, data tracking, and resolving issues in the warehouse process.
Summary Generated by Built In

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

Starting Pay: $19.94/hr - $25.00/hr (DOE)

Work Schedule: Monday - Friday 8:00am - 5:00pm

BASIC PURPOSE  
The Sr Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. The Sr Coordinator, Warehouse will also work to improve upon current warehouse efficiencies and optimizing freight processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.

General warehouse:

  • Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures. Escalate to the warehouse team when operations are out of compliance.

  • Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information.

  • Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time. Highlight results to managers and support efforts to increase metrics.

  • Support in training and developing junior clerical teammates.

  • Other duties as assigned by manager.

Inbound:

  • Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to optimize inbound warehouse functioning and assess how inbound freight functioning can be improved. Prepare and update Delivery Appointment sheet daily for receiving department. Optimize schedule over time to maximize warehouse efficiency.

  • Manage inbound freight processes by performing inbound driver check-in and check-out and resolving or escalating any issues that arise.

  • Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers.

  • Prepare purchase orders for receiving and confirm purchase orders.

Outbound:

  • Support warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products. Support efforts to minimize errors and returns with the warehouse team.

  • Interact with warehouse personnel to solve selecting and shipping issues. Escalate issues to the warehouse team and work with them to prevent issues.

  • Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night. Update the master storage report.

SUPERVISION:

  • N/A

RELATIONSHIPS

  • Internal: Operations manager, purchasing department

  • External: Carriers, vendors

WORK ENVIRONMENT

  • The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:

  • Minimum of three years of experience in warehouse and delivery procedures required.

Knowledge/Skills/Abilities

  • Excellent communication both verbally and in writing.

  • Excellent telephone and customer service ability.

  • Strong math, analytical, and organizational skills with high attention to detail.

  • Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.

  • Problem solving and critical thinking abilities to solve problems of intermediate scope.

  • Strong teamwork skills with the ability to support others in the department and division.

Education

  • High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

Certifications/Training

  • Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock, equipment inventories, and warranties.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND OCCASIONALLY

WALK OCCASIONALLY

DRIVE VEHICLE N/A

SIT CONTINUOUSLY

LIFT

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

CARRY

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

PUSH/PULL*1 OCCASIONALLY

CLIMB/BALANCE*2 OCCASIONALLY

STOOP/SQUAT OCCASIONALLY

KNEEL OCCASIONALLY

BEND OCCASIONALLY

REACH ABOVE SHOULDER FREQUENTLY

TWIST OCCASIONALLY

GRASP OBJECTS*3 FREQUENTLY

MANIPULATE OBJECTS*4 OCCASIONALLY

MANUAL DEXTERITY*5 OCCASIONALLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).  The expected base rate for this role is between

$19 - $29

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** 

Top Skills

Access
Excel
Microsoft Word
Outlook
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The Company
Englewood, CO
22,022 Employees

What We Do

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy

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