The Role
As a Senior Consultant in Risk VRS, you will manage client portfolios, optimize risk programs, provide strategic advisory, and support business development efforts.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You’ll Do
- Risk Value Realization Customer Management
- Portfolio Management & Organization: Successfully manage multiple complex customer accounts simultaneously. Maintain a high level of organization to oversee schedules, deliverables, and ensure every client consistently gets the tailored help and guidance they need.
- Strategic Alignment ("Big Picture" Focus): Possess the ability to step back from the tactical "weeds" and see the big picture. When clients request specific tasks or configurations, proactively question and evaluate whether these actions make strategic sense for their overall TPRM goals, acting as a true advisor rather than an order-taker.
- Continuous Value Optimization: Shift clients from "functional" to "best-in-class" by identifying underutilized Coupa Risk Assess features and optimizing workflows to reduce manual effort.
- Reporting & ROI Demonstration: Create and manage all client reporting needs. Develop custom dashboards and metrics that translate day-to-day data into executive-level insights, demonstrating the ROI of their TPRM program to executive leadership.
- Expert Consulting & Strategic Advisory
- Strategic Coaching: Advise clients at both the strategic level (program governance and policy) and tactical level (system configuration).
- Complex Solutioning: Master complex configuration requests and coach clients on best practices to avoid "clunky" or isolated processes.
- Policy Development: Assist in creating and refining new procedures, policies, and models (diagrams, documents) to support evolving client needs.
- Proactive Monitoring: Actively monitor customer environments to identify technical needs, issues, or opportunities for improvement before they impact the business.
- Business Development & Team Support
- Proposal & Pricing: Participate in prospect pursuits, develop resource estimates, and lead "value conversations" to support Business Development and Customer Value Managers (CVMs).
- Mentorship: Transfer knowledge and experience to junior team members on an ongoing basis to build a robust internal knowledge base.
- Internal Partnership: Partner with other Coupa teams to solve complex client challenges and recommend process solutions that ensure high-quality results.
What You Will Bring to Coupa
- Technical Mastery: Deep knowledge of Coupa Risk Assess (R3) configuration and administration. Knowledge of how Risk Assess integrates with the rest of the Coupa Suite of products is highly desirable.
- Domain Expertise: Strong understanding of the TPRM lifecycle and strategic risk management principles. Highly desirable: Knowledge of overall Risk Management through the entire lifecycle of suppliers, encompassing both large and small vendors, as well as high-risk and low-risk profiles.
- Client Management: Proven ability to manage multiple complex customers simultaneously, staying highly organized while delivering continuous value and exceptional ongoing support.
- Communication: Excellent advisory skills with the ability to influence both technical admins and C-suite stakeholders.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- Deep knowledge of Coupa Risk Assess (R3) configuration and administration.
- Strong understanding of the TPRM lifecycle and strategic risk management principles.
- Proven ability to manage multiple complex customers simultaneously.
- Excellent advisory skills with the ability to influence both technical admins and C-suite stakeholders.
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, and mental‑wellness resources for employees and dependents begin on the first day of employment. Recent updates to health‑insurance programs this year indicate active management of core coverage.
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Leave & Time Off Breadth — Flexible Time Off, floating holidays, paid parental leave, and dedicated volunteer time off are emphasized as part of standard offerings. A global minimum vacation allowance outside the U.S. is also advertised.
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Retirement Support — Competitive compensation is paired with retirement savings programs, including a U.S. 401(k) with company match. An Employee Stock Purchase Plan is also referenced as part of long‑term financial support.
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
Flexible
Foster City
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Pune office
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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