About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description: Sr. Consultant, Release Management, HFS – Individual Contributor
Summary:
The role involves working for Northern Trust Hedge Fund Services (HFS), a global fund administrator, specializing in complex hedge funds and alternative asset investments. The successful candidate will be an ambitious self-starter who has demonstrated the ability to function as an effective and strategic leader/manager in a dynamic, fast paced, and demanding environment. This individual will have a strong technical background, experience working within the Technology industry and a proven track record of solving business problems. The role will be a key part of our hedge fund administration business and will be visible to many teams and partners.
This role is responsible for Release Management within HFS Omnium Change Management team. This team is responsible for coordinating changes ensuring stability for the Omnium Platform. The Release Management role works closely with the Product Owners and Development teams responsible for executing on product-focused visions aligned to Omnium business strategy – optimizing technology sequencing and delivery. The candidate will need to have the ability to support production releases which may be during standard business hours, afterhours, and/or weekends.
Major Duties:
- Provide release related support for multiple Technology teams
- Confirm that Fixed Versions are created in ADO and that User Stories are associated to the Fix Version
- Coordinate with Release Management and Omnium Support teams for code deployments into INT and Production environments
- Ensure that all test plan and approval/signoff documentation required for Production releases are uploaded into the Release Management tool
- Plan and coordinate pre-release and in-flight release activities; including creating release runbooks (as needed), facilitate preparation calls with key stakeholders, and provide regular stakeholder status updates
- Track release progress, manage risks, and resolve issues that affect release scope, schedule, and quality
- Complete post release activities such as the closure of INT and PROD ServiceNow requests and Release Management UI (Bi-Frost) package cleanup
- Demonstrate leadership throughout the testing cycles; effectively lead meetings, drive agendas, set expectations, hold team accountable for results, be proactive on execution and follow-up on takeaways
- Participate in release retrospectives monthly to identify lessons learned and to foster an environment of continuous improvement for testing and release management workflows
- Identify broken processes and recommend process improvements to streamline and optimize delivery execution
- Use sound judgement to escalate issues appropriately and timely, including solution options and associated impacts to drive effective decision making
- Demonstrate critical thinking to anticipate and connect opportunities and resolve challenges / escalations.
- Demonstrate strong collaboration with others and high emotional intelligence to build productive and strategic relationships
- Self-starter, performs independently with limited coaching, leads peers, and consults with shared services teams across HFS & NT to solve issues
Knowledge / Skills:
- Proven track record of excellent coordination execution
- High attention to detail and acts with urgency
- Excellent oral and written communication skills
- Ability to manage multiple tasks simultaneously and with accuracy
- Ability to run a meeting and drive an agenda
- Ability to lead employees from various functions to communicate, coordinate work across multiple workstreams, and collaborate in solving problems as one team
- Highly flexible and adaptable to change; capable of being a ‘change agent’ to identify and drive productivity transformation
- Strong analytical, organizational, and problem-solving skills (“solutions-oriented” mindset)
- Client relationship focused (internal relationships)
- Excellent client-service skills and high emotional intelligence (EQ)
Experience:
- A College or University degree and relevant proven work experience
- A minimum of 3-10+ years of experience; Agile, project coordination or release management preferred
- Experience with Technology, Financial Services, or Alternative Asset Management specific a plus
- Familiarity with Agile tools such as Atlassian and/or Azure DevOps or a willingness to learn
- Familiarity with the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio)
- Familiarity with project coordination tools and concepts
- Familiarity and the ability to utilize formal Agile methodology and frameworks (Kanban and Scrum), principles, techniques, and values for the delivery of new and enhanced applications is a plus
- A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices
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Salary Range:
$83,100 - 141,300 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- College or University degree
- Minimum of 3-10+ years of relevant experience
- Experience in Agile, project coordination, or release management
- Familiarity with Azure DevOps (ADO) and/or Atlassian tools (or willingness to learn)
- Experience coordinating code deployments and production releases (including afterhours/weekends)
- Experience using ServiceNow and release management UIs (Bi-Frost) or similar tools
- Proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, Visio)
- Strong oral and written communication and meeting facilitation skills
- Ability to create release runbooks, track release progress, manage risks and resolve issues
- Familiarity with Agile methodologies and frameworks (Kanban, Scrum)
- Experience in Technology, Financial Services, or Alternative Asset Management
- Demonstrated leadership, collaboration, and high emotional intelligence
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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