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Get Salesforce right. Now, and forever.
The Role
Serve as the primary onshore lead for multiple small-to-midsize Salesforce engagements. Manage project plans, budgets, schedules, and deliverables; translate business requirements into functional specs; coordinate with global teams; support UAT and training; develop user stories and process diagrams; implement Salesforce solutions and AppExchange products according to best practices.
Summary Generated by Built In
Sr. Consultant (Midsize Engagements)
Location: Remote (United States)
Role Overview
Internally here at Thunder, we refer to this role as Project Champion. Think of this role as a “General Manager” for smaller-scope, less-technical Thunder projects. You’ll wear several hats: mostly Solution Architect or BA, but with daily aspects focused as a Project Manager, you will be the primary onshore resource for multiple engagements at a time. You will also have support from other Thunder Capabilities, including PMO, Architects, Consultants, and Engagement Managers, to ensure you have the tools and resources to make your projects successful.
If you want to grow and develop in your ownership of a solution, in partnership with offshore and nearshore resources, this is your opportunity to build your Salesforce brand here at Thunder. This opportunity is a fantastic starting point to a number of career paths within Thunder: Solution Architect, Project Manager, Engagement Lead, Delivery Director, or even Pre-Sales!
Responsibilities
- Serve as the primary point of contact for multiple, concurrent clients across all operational aspects of your projects — whether an active implementation or an ongoing managed services account
- Develop project plans and hold day-to-day responsibility for budget, schedule, and deliverables
- Prepare and communicate regular status reports to clients and internal Thunder stakeholders
- Build and maintain trusted, collaborative relationships with customer stakeholders that support long-term retention and renewal
- Translate business requirements into business process, business requirement documents and functional specifications
- Evaluate client’s business processes and identify opportunities for enhancement
- Own solution design decisions, collaborating with developers to review builds and confirm they meet business requirements
- Implement Salesforce functionality according to best practices; partner with clients on Training and UAT execution
- Work with global (offshore/nearshore) team resources to complete configuration for user stories within Salesforce or other cloud technologies
- Support new customer onboarding and knowledge transfer into managed services operations, including processes/workflows, training, and support portal setup
- Create and document change and enhancement requirements for accounts in a managed services model
- Bring a willingness to jump in and solution on new products, including Agentforce and emerging Salesforce capabilities
Qualifications
- 3-5+ years of previous consulting experience within the Salesforce ecosystem
- 1-2+ years of experience owning solution design end-to-end, with depth in more than two Salesforce products: primarily Service + Sales Cloud
- Demonstrated ability and passion for project management — budget, schedule, risk, and resource management
- Confidence operating as the primary customer-facing leader, with demonstrated success partnering with near- and offshore delivery resources
- Deep understanding of Salesforce out-of-the-box features and implementation best practices
- A consulting lens — proactively identifying and solutioning customer needs rather than waiting to be asked
- Familiarity with Agile/Scrum workflows (Kanban, Scrum) and ability to advise clients on delivery methodology
- At least 3 active Salesforce Certifications: Salesforce Admin, Business Analyst, and Service Cloud Consultant preferred
- Bachelor's degree or equivalent work experience
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
At Thunder, we are committed to pay equity and transparency. The annual salary range for this position is $110,000 to $140,000 and represents the national base pay targets for this role across all U.S. locations. This disclosed range does not include additional compensation components such as discretionary bonuses, equity, or our standard employee benefits package. Actual individual pay decisions are based on a rigorous assessment of job-related factors, including the candidate’s geographic location, relevant certifications, and specific level of professional experience. Please note that it is not typical for an individual to be hired at or near the top of the range, as compensation is tailored to the unique facts and circumstances of each specific case.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Skills Required
- 3-5+ years consulting experience with Salesforce implementation partners
- 1-2+ years managing multiple small-to-midsize engagements concurrently
- Experience acting as or working closely with a Solution Architect on 2+ engagements
- Depth in one or more Salesforce Cloud products (primarily Service Cloud and Sales Cloud)
- Active Salesforce certifications: Salesforce Admin, Business Analyst, Service Cloud Consultant
- Ability to lead multiple small-to-midsize customer engagements confidently
- Demonstrated project management capability (budget, schedule, deliverables, status reporting)
- Experience partnering with nearshore and offshore resources
- Deep understanding of Salesforce out-of-the-box features and implementation best practices
- Willingness to learn and support new products (e.g., Agentforce)
Thunder (thundersf.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thunder (thundersf.com) and has not been reviewed or approved by Thunder (thundersf.com).
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Healthcare Strength — Health coverage is positioned as comprehensive for employees and families, with administration via a recognized benefits platform and employer‑paid life and disability protection noted in postings. Materials emphasize ongoing evaluation to keep offerings best‑in‑class.
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Leave & Time Off Breadth — Time off is described as unlimited with a mandated minimum to ensure people actually take rest. Role listings highlight required floors on PTO usage, creating a safeguard against underutilization.
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Equity Value & Accessibility — Stock options are offered to full‑time teammates across roles, extending total compensation beyond base pay. This broad access to ownership is framed as a core component of the package.
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The Company
What We Do
Get Salesforce and Amazon Connect right. Now, and forever. Thunder is a trusted Salesforce and Amazon Connect partner. Get GSI-level talent at a boutique consulting partner. We are an all-remote team of seasoned Salesforce and Amazon Connect consultants, based from Hawaii to Brooklyn, NY - and everywhere in-between.
