Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Key individual contributor to Quality Assurance (QA) project teams within T&O and/or lines of business. Works with project teams to ensure standard quality practices/processes are followed. As a senior member of the technical staff, assists senior business and IT management in determining the direction of current and future developments in area of expertise. Utilizes in-depth knowledge of technological alternatives and business system requirements to recommend innovations that enhance and/or provide a competitive advantage to the organization. Provides feedback and technical guidance to project managers on issues of critical importance to achieving business objectives. Is clearly recognized as a content expert by peers. Typically requires 5-7 years of applicable experience.
LOB Description: GCO (Global Credit Operations) Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.
- Trade Finance domain experience: Letters of Credit, Guarantees, Trade Operations, Trade Processing
- Lead end-to-end testing efforts supporting Trade Finance initiatives.
- Develop comprehensive test strategies, and test cases for initiatives.
- Identify, document, track, and validate defect resolution using approved defect management tools.
- Analyze business requirements, process flows, APIs, and data mappings to ensure complete test coverage.
- Support release validation, production verification testing, and post-implementation monitoring.
- Ensure traceability between business requirements, test scenarios, test cases, and defects.
- Support audit, risk, and regulatory requirements by maintaining complete testing evidence and documentation.
- Mentor junior QA associates and provide testing leadership across multiple concurrent projects.
- Participate in Agile ceremonies and contribute to continuous process improvement initiatives.
Skills:
- Strong experience creating test strategies, test plans, test cases, and test execution metrics.
- Experience supporting Agile and Waterfall delivery methodologies..
- Hands-on experience with JIRA, Octane/ALM, or other test management tools.
- Partner with Product Managers, Product Owners, Business Analysts, Technology teams, and business stakeholders to validate requirements and acceptance criteria.
- Ability to analyze complex business requirements and translate them into testable scenarios.
- Experience performing Functional, Integration, Regression, and UAT testing.
- Strong verbal and written communication skills with the ability to communicate across business and technology organizations.
- Proven ability to manage multiple priorities in a fast-paced delivery environment.
Desired Skills:
- Loan IQ experience, including testing of Trade Finance and Commercial Lending functionality.
- Execute and coordinate User Acceptance Testing (UAT)
- Ability to lead offshore/onshore testing coordination activities.
- Experience working in Banking, Financial Services, Commercial Lending, or Treasury/Trade environments.
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- 5-7 years of applicable experience
- Trade Finance domain experience, including Letters of Credit, Guarantees, Trade Operations, or Trade Processing
- Experience leading end-to-end testing efforts
- Experience developing test strategies, test plans, and test cases
- Experience identifying, documenting, tracking, and validating defect resolution
- Ability to analyze business requirements, process flows, APIs, and data mappings
- Experience supporting release validation, production verification testing, and post-implementation monitoring
- Experience maintaining traceability and testing evidence for audit, risk, and regulatory requirements
- Experience mentoring junior QA associates and providing testing leadership
- Experience with Agile and Waterfall delivery methodologies
- Hands-on experience with JIRA, Octane/ALM, or other test management tools
- Experience with Functional, Integration, Regression, and UAT testing
- Strong verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced delivery environment
- High School Diploma, GED, secondary school education, or equivalent
- Loan IQ experience, including Trade Finance and Commercial Lending functionality
- Experience coordinating User Acceptance Testing
- Experience coordinating offshore and onshore testing activities
- Experience in Banking, Financial Services, Commercial Lending, or Treasury/Trade environments
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
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Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
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Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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