Sr. Community Manager

Taekus is a premium financial services company built for the affluent traveler. We offer core banking products (checking accounts, debit and credit cards) alongside a proprietary award travel booking engine that automates the search and booking of award flights with partner airlines using Taekus points.

We've been operating for 6 years as a lean, profitable team of 25. We process $4B+ in yearly transactions, generate $120M+ in annual revenue, and growing 2-3x yearly. We're ready to scale, and community is at the center of that.

We're looking for a Sr. Community Manager to build and lead an engaged community of creators, influencers, and brand ambassadors around Taekus.

This isn't a content-calendar or social-scheduling role. It's about people. You'll recruit the right voices, cultivate real relationships, and turn an audience into a community that shows up, participates, and advocates. You know how modern communities actually grow, and you understand how creators and affiliate partnerships create value on both sides.

• Recruit and grow the community. Bring in creators, influencers, and brand ambassadors across travel, premium lifestyle, and rewards.
  Cultivate and manage relationships over time. Keep members engaged, valued, and active.

• Build and run the ambassador and affiliate program. Structure partnerships that create value for both the creator and Taekus.

• Create programming and experiences. From dinners and meetups to AMAs, member spotlights, and Taekus-branded events, online and offline.

• Stay close to the ecosystem. Track trends, creators, and conversations across travel and rewards, and bring insights back to Marketing, Product, and Leadership.

• Help shape our voice in the community. Keep it authentic, credible, and true to an understated, access-first brand.

Required:

• 3 to 5 years building and managing engaged online communities.

• A social and digital background, with real instinct for how communities grow and stay active. This is cultivation, not content calendars.

• Understanding of social affiliate and creator marketing: how partnerships get structured, tracked, and turned into growth.

• Fluent in all things social and travel with deep understanding of points bookings.

• Entrepreneurial, and comfortable building something from the ground up.

Valuable:

• An existing network of creators, influencers, or community leaders across travel, lifestyle, finance, or rewards.

• Experience creating content for social media, podcasts, newsletters, YouTube, or other community-driven channels.

• Experience organizing meetups, dinners, events, or conferences.

• A personal following or reputation in the travel, points, or creator space.

• Experience with financial services, fintech, travel, loyalty, or hospitality brands.

• Real ownership over community building, not just execution.

• Profitable and growing with no runway anxiety.

• Remote-first; hubs in Chicago and the Bay Area.

• A team of travelers who actually use the product.

• Company offsites twice a year.

• Competitive compensation + benefits.