Job Duties and Responsibilities
Duties include but not limited to:
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
Review monthly financial reports and ensure management summary is submitted to the
association Board of Directors.
Provide and/or oversee recommendations to the Association Board of Directors and
committees regarding major capital expenditures as required to maintain the desired
community appearance and operation.
Monitor corporate and client delinquency rates and collections process for account portfolio.
Attend Board meetings per the management agreement and community events as needed.
Prepare Board packages according to established time frames.
Ensure Board of Directors is aware of legal actions involving the Association.
Maintain unit and contract files relating to the operations of the Association.
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
Responsible for maintenance of C3 data base, including updating resident information.
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
Responsible for oversight of Associa staff as contract provides.
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
Oversee the AP process in accordance with Associa home office processes and procedures.
Other duties as assigned.
Compensation:
$85,000-$90,000 /annually; direct experience highly considered.
Employment Type:
Full-time
Work Location:
27051 Towne Centre Drive, Ste. 200, Foothill Ranch CA 92610
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of communities/property/real estate and homeowners associations.
Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Knowledge of conflict resolution techniques at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Self-motivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.
Education and Experience
Associates Degree Required
Bachelors Degree Preferred
0 – 3 years of Community Association experience
Certifications or Licenses
Industry Specific Certification
Location Specific License
Travel Requirements
Travel may be required
Working Conditions
Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities
and outside activities.
Overtime may be required
Frequent social interaction
Skills Required
- Associates Degree
- Bachelors Degree
- 0 - 3 years of Community Association experience
- Industry Specific Certification
- Location Specific License
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Knowledge of communities/property/real estate and homeowners associations
- Knowledge of the role of the association board and Community Association Manager
- Proficient business correspondence (grammar, structure, punctuation, spelling)
- Conflict resolution techniques
- Professional communication skills (phone, interpersonal, written, verbal)
- Professional customer service skills
- Self-motivated, proactive, detail oriented and a team player
- Time management and time critical prioritization skills
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
