Sr. Comms Manager, Postpaid

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Sr. Comms Manager, Postpaid will build and lead the PR strategy around T-Mobile’s postpaid offerings. This means building campaigns, going deep as the subject matter expert, collaborating closely with marketing and business stakeholders, external business and agency partners, developing and executing programs and strategic communications that drive meaningful earned media with a broad range of audiences. As a trusted advisor to business leaders, this role translates business priorities into compelling stories that advance T-Mobile's differentiated value and experience narrative with media.

The ideal candidate will be a motivated self-starter who can collaborate or work independently and will bring (and execute!) bold, break-through ideas.
** This is a hybrid role, requiring 3 days week in the office. This position may be located in Bellevue, WA **

Job Responsibilities:

• Lead communications strategy and execution for T-Mobile’s postpaid offerings, including benefits and other key differentiators.

• Create and execute bold storytelling ideas, opportunities and earned media strategies that break through with consumer and tech media, generate buzz-worthy coverage, and reinforce T-Mobile's leadership position.

• Partner closely with business, marketing, partner and brand teams to identify opportunities, leverage data and insights, align messaging, and deliver integrated campaigns that drive measurable impact.

• Serve as a trusted advisor to senior leaders, bringing forward bold storytelling opportunities that advance business priorities.

• Build and maintain strong relationships with media, partners, and key internal stakeholders.

• Pinch hit on a wide variety of projects for the team and in lock-step with our agency resources.




Education and Work Experience:

• Bachelor's Degree plus 3 years of related work experience
  OR advanced degree with 1 year of related work experience
  OR combination of education and experience deemed equivalent (Required)

• Acceptable areas of study include Communications, Journalism, English, PR or related field (Preferred)

• 4-7 years of experience in communications and media strategy at a PR/marketing agency or fast-paced corporate comms/PR team

• Strong communication skills, both verbal and written

• In-depth knowledge of what makes news and how to manufacture coverage without hard news

• Ability to partner across the company and with different teams

• Strong writing and editing skills

• Experience developing and executing earned media campaigns for consumer brands, products or benefits a plus

Knowledge, Skills and Abilities:

• Thrives in a fast-paced culture of change and innovation; able to think on your feet and pivot on a dime.

• Ability to work independently but know when to bring relevant and timely updates to the forefront at the right time.

• Self-starter with a bias for action who takes ownership, drives momentum, and gets things done.

• Strong strategic thinker and problem solver who can navigate ambiguity and remain calm under pressure amid tight deadlines.

• Creative storyteller who can identify compelling opportunities and turn them into impactful communications programs.

• Highly organized with strong attention to detail, follow-through and accountability.

• Works well with others whether leading or contributing to a project

• Ensures productivity is enhanced and quality is delivered

• Brings positive energy, curiosity, and a collaborative spirit, contributing to a high-performing team culture that celebrates wins, values strong relationships, and has fun along the way.

• Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $102,235 - $184,460

National Base Pay Range: $88,900 - $160,400

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ358669¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.