We are seeking a highly skilled Cloud Engineer III to join our Cloud Engineering team in Guadalajara. This position plays a key role in supporting our U.S. and Latin America customers by managing and optimizing cloud-based infrastructure for enterprise-grade products and services. The ideal candidate will bring hands-on experience with Azure, strong cloud automation and DevOps skills, and the ability to communicate effectively in English.
You will be responsible for designing, building, deploying, and maintaining secure, scalable, and cost-optimized cloud solutions, primarily on Azure, with exposure to AWS and GCP. You’ll collaborate closely with architects, developers, and product owners to translate technical requirements into production-ready systems that ensure high availability and performance.
Key Responsibilities:
- Design, implement, and maintain scalable cloud infrastructure using Azure services (AKS, App Service, Functions, Storage, AAD).
- Support MongoDB Atlas deployments, configuration, and performance optimization.
- Build and manage Infrastructure as Code (IaC) using Terraform.
- Package and deploy containerized applications using Kubernetes and Helm charts.
- Configure and manage authentication, authorization, and identity through Azure AD, MFA, and RBAC.
- Develop and maintain CI/CD pipelines (Azure DevOps, GitHub Actions, or Jenkins).
- Monitor and enhance system performance, scalability, and cost efficiency.
- Troubleshoot and resolve issues in development, staging, and production environments.
- Participate in design reviews, code reviews, and team knowledge-sharing sessions.
- Create and maintain technical documentation and SOPs for cloud operations.
- Collaborate with global teams to ensure platform standardization and alignment.
- Provide technical mentorship to junior engineers and help drive best practices adoption.
Required Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).
- 5+ years of experience in cloud, DevOps, or software engineering roles.
- Strong hands-on experience with Azure Cloud (AKS, App Service, Functions, Storage, AAD).
- Proficiency in at least one programming language: Python, C#, Java, or JavaScript/TypeScript.
- Practical experience with Terraform, Kubernetes, Docker, and Helm.
- Experience with CI/CD automation and version control systems (Git).
- Exposure to observability tools (metrics, logging, tracing) and incident response processes.
- Working knowledge of Linux and scripting (Bash, PowerShell, or Python).
- Solid understanding of microservices, RESTful APIs, and distributed systems.
- Excellent communication and documentation skills in English
- Demonstrated ability to troubleshoot complex production issues and optimize cloud usage.
Preferred Qualifications:
- Experience with multi-region, high-availability cloud architectures.
- Familiarity with AWS or GCP cloud services.
- Experience managing infrastructure security, VNet, load balancers, and encryption.
- Experience with service mesh (Istio, Linkerd) or API gateway technologies.
- Strong understanding of cloud cost optimization and billing management.
- Prior experience supporting customers across LATAM and North America.
- Familiarity with Jira, Confluence, or ServiceNow for operational workflows.
Toshiba Global Commerce Solutions, offers a competitive salary and generous benefits package including the following:
- Hired directly by Toshiba and 100% under payroll.
- Benefits of the law (IMSS, INFONAVIT).
- Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
- Minor medical expenses insurance.
- Savings fund for employees, capped at the limit of the law.
- Grocery coupons.
- Pension plan.
- 30 Christmas bonus days.
- 12 days of vacation plus 6 floating days.
EO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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What We Do
For over 140 years, Toshiba Group has contributed to a sustainable future by applying innovative technologies to value creation. Today, our business domains center on energy, social infrastructure, electronic devices and digital solutions, all essential supports for modern life and society. Guided by the principles of The Basic Commitment of the Toshiba Group, “Committed to People, Committed to the Future”, Toshiba Group promotes global operations that contribute to the realization of a world where generations to come can live better lives.
