We’re reinventing the market research industry. Let’s reinvent it together.
At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.
The salary range for this role is $70,000-80,000/year + Bonus
The Senior Client Services Analyst serves as a primary bridge between market research clients and internal analytical teams. This role combines key account management, rigorous data analysis, project oversight, and strategic storytelling to deliver actionable market insights, answer complex business questions, and drive strong client trust and retention.
What You'll Do
Client Management & Consulting
- Lead day-to-day relationships with key contacts, moving beyond immediate briefs to understand and support broader business objectives.
- Lead and manage the end-to-end execution of recurring client quarterly reporting processes.
- Build long-term trust and act as a consultative partner on market research insights and industry trends
Analysis & Data Storytelling
- Deliver impactful ad-hoc analysis with a strong "what and why" mindset to solve complex business queries.
- Interpret complex data sets and translate findings into clear, commercially relevant, and actionable recommendations.
- Apply strong presentation and data storytelling skills to communicate insights effectively to both technical and non-technical audiences.
Performance KPIs
- Delivery Excellence: On-time, high-quality completion of client reports, ad-hoc analyses, and project deliverables.
- Client Satisfaction & Service Impact: Consistently positive feedback from key day-to-day contacts regarding responsiveness, account management, and strategic impact.
- Tech & Market Interest: Genuine curiosity and passion for the tech industry, emerging technologies, and digital trends.
- Data Accuracy: Meticulous attention to detail, ensuring exceptional quality and precision across all data outputs.
- Analytical Aptitude: Proven capability to parse complex datasets and distill them into simple, executive-level narratives.
- Drive & Ambition: Proactive energy to continually expand client trust and elevate the organization's reputation.
There is strength in numbers - We are the Numerati
Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.
Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.
Skills Required
- Experience managing day-to-day relationships with key client contacts
- Ability to conduct ad hoc analysis and interpret complex datasets
- Strong presentation and data storytelling skills
- Ability to translate findings into commercially relevant, actionable recommendations
- Meticulous attention to detail and data accuracy
- Curiosity about the technology industry, emerging technologies, and digital trends
Numerator Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Numerator and has not been reviewed or approved by Numerator.
-
Leave & Time Off Breadth — Time off is described as generous, with PTO, paid holidays, and companywide “Recharge Days” alongside options like paid volunteer time. Mentions of flexible or unlimited PTO policies indicate breadth across leave types.
-
Healthcare Strength — Healthcare coverage spans medical, dental, and vision, with mental-health support and an EAP also noted. Protection benefits such as disability and life insurance further reinforce coverage strength.
-
Wellbeing & Lifestyle Benefits — Work–life balance is emphasized through flexible schedules, remote work programs, and quiet focus time. Wellness-oriented offerings like gym memberships and company-sponsored outings complement this flexibility.
Numerator Insights
What We Do
Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,400 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
