Sr. Customer Identity Access Management Engineer

Job Description Summary

Are you ready to redefine how customers connect securely and seamlessly?
Raymond James is seeking a Sr. CIAM Engineer to lead the charge in building next-gen identity experiences. If you're passionate about Ping Identity, DaVinci orchestration, and mobile-first authentication, this is your moment to shine.

Job Description

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

What You’ll Do:

• Architect and optimize customer identity journeys using Ping DaVinci, PingOne, and API-first frameworks.

• Lead mobile-first authentication initiatives with features like Passkeys, biometric enrollment, and push MFA.

• Integrate fraud-aware signals from tools like ThreatMetrix, BioCatch, and Ping Risk into login and registration flows.

• Collaborate with mobile engineering teams to embed IAM SDKs and ensure secure app posture.

• Design linkless authentication and session continuity strategies for omnichannel experiences.

• Provide expertise in identity proofing, progressive profiling, and delegated access.

• Maintain and evolve CIAM documentation, APIs, and security best practices.

• Drive large-scale IAM transformation projects aligned with business growth and compliance.

What You Bring:

• 6–10+ years in Identity & Access Management, with 3+ years focused on CIAM.

• Proven experience with Ping Identity, DaVinci, and customer IAM orchestration tools.

• Deep understanding of OAuth2.0, OpenID Connect, SAML, and token lifecycle management.

• Hands-on experience with mobile authentication, secure SDKs, and PKI.

• Familiarity with fraud detection techniques like device fingerprinting, IP velocity checks, and geolocation anomalies.

• Ability to guide developers and application owners in secure IAM integrations.

Why Join Us?

• Be part of a forward-thinking team driving secure digital transformation.

• Work with cutting-edge tools and technologies in the CIAM space.

• Make a real impact on how millions of customers interact with Raymond James.

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

SANS Offensive Security Certification - SANS Institute

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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