Working closely with stakeholders across operations, technology, and corporate functions, the analyst assesses organizational readiness, identifies adoption risks, and supports the development and execution of change strategies that enable employees to successfully transition through change. The role requires strong communication, analytical thinking, relationship-building skills, and a passion for helping individuals and teams adapt to new ways of working.
Key Areas of Responsibility:
Change Assessment & Readiness:
Support efforts to understand how organizational changes will impact employees, teams, processes, and business performance.
Examples of responsibilities:
- Coordinate change discovery and stakeholder analysis activities.
- Assist in assessing change impacts, readiness levels, and adoption risks.
- Contribute to the identification of organizational barriers and opportunities that may influence successful change adoption.
- Gather business requirements and feedback to inform change planning.
Change Strategy & Execution:
Support the planning and execution of change initiatives that enable successful implementation and adoption.
Examples of responsibilities:
- Support the development of change adoption plans aligned to business objectives.
- Coordinate change activities across project teams, business stakeholders, and subject matter experts.
- Support project execution by tracking milestones, dependencies, and adoption-related deliverables.
- Learn and begin to leverage established change management methodologies, tools, and templates.
Stakeholder Engagement & Communications:
Help build awareness, understanding, and commitment among impacted stakeholders.
Examples of responsibilities:
- Contribute to the development of communication strategies and employee engagement plans.
- Contribute to discussions, workshops, and feedback sessions with business stakeholders.
- Work with leaders to reinforce key messages and sponsor engagement.
- Serve as an advocate for change by helping to promote alignment between business objectives and employee needs.
Learning, Adoption & Reinforcement:
Assist in preparing employees to successfully adopt new processes, tools, and behaviors.
Examples of responsibilities:
- Contribute to the development of training materials, job aids, user guides, and other adoption resources.
- Coordinate and help facilitate training sessions, workshops, and rollout activities.
- Support post-launch stabilization efforts and reinforcement activities.
- Help identify and address knowledge or capability gaps within impacted groups.
Measurement & Continuous Improvement:
Monitor adoption outcomes and support continuous improvement efforts.
Examples of responsibilities:
- Contribute to the tracking of adoption, utilization, and business outcome metrics.
- Support the analysis of feedback and performance data to identify improvement opportunities.
- Contribute to updates and reports for project teams and business leaders.
- Support actions that improve user adoption and long-term sustainability of change.
Qualifications
- Bachelor's degree required.
- 2-5 years of experience in organizational change management, business transformation, project management, business analysis, training, communications, or a related field.
- Strong written and verbal communication skills with the ability to engage stakeholders at multiple levels of the organization.
- Ability to analyze problems, synthesize information, and develop practical recommendations.
- Experience supporting technology, process, or organizational transformation initiatives preferred.
- Demonstrated ability to work collaboratively in a fast-paced, cross-functional environment.
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
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Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation
$73,987.00-107,576.00 per yearThis role is eligible for a bonus that is based on a combination of personal and business performance.Skills Required
- Bachelor's degree
- 2-5 years of experience in organizational change management, business transformation, project management, business analysis, training, communications, or a related field
- Strong written and verbal communication skills
- Ability to engage stakeholders at multiple organizational levels
- Ability to analyze problems, synthesize information, and develop practical recommendations
- Experience supporting technology, process, or organizational transformation initiatives
- Ability to work collaboratively in a fast-paced, cross-functional environment
Echo Global Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Echo Global Logistics and has not been reviewed or approved by Echo Global Logistics.
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Healthcare Strength — Health, vision, and dental coverage with PPO or HDHP options, telehealth via MDLive, and an EAP are highlighted as robust. Reported benefit ratings place core healthcare features above average relative to other areas.
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Parental & Family Support — Paid bonding/parental leave and family supports like a Care.com membership are prominently offered. Parental leave is consistently described as a strong aspect of the package.
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Wellbeing & Lifestyle Benefits — Wellness perks such as Peloton access, gym discounts, volunteer time off, and pet insurance broaden the offering. These lifestyle benefits are positioned as notable strengths alongside core coverage.
Echo Global Logistics Insights
What We Do
Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.
Why Work With Us
At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.
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