Sr. Capacity Management Application Analyst

Job Summary
The Application Systems Analyst, Senior serves as a technical and functional expert responsible for implementing, managing, and modernizing Cerner Medical Integrated Technology. This role partners with business stakeholders, clinical staff, and cross-functional IT teams to deploy hardware, software, and clinical workflows for medical device connectivity products, including the CareAware suite (BMDI, MDI, Infusion Suite, and VitalsLink). Key responsibilities include guiding project teams through net-new, add-on, and optimization deployments of integrated devices—such as patient monitors, respiratory ventilators, BioMedical analyzers, and infusion pumps—across various clinical settings. The Senior Analyst contributes to long-term application strategy, implementation best practices, and operational readiness, while proactively troubleshooting device integration issues, mitigating risks, and ensuring the continuous modernization of the EHR.
Essential Functions

• Evaluates, troubleshoots, and resolves complex application incidents, ensuring configurations and enhancements align with business requirements and corporate governance standards.
• Serves as a subject matter expert and escalation point for high-impact issues, system upgrades, integrations, and enterprise application projects.
• Analyzes user and system requirements; designs, develops, tests, and implements technical solutions, reports, or integrations across assigned enterprise platforms.
• Collaborates with product management, technical teams, and business stakeholders to define solution requirements, develop system roadmaps, and measure success through key performance indicators.
• Supports the implementation, configuration, and optimization of enterprise applications, including but not limited to ERP, HCM, and other core operational systems (e.g., Oracle, Kronos, ServiceNow).
• Leads or contributes to the design and rollout of new features, ensuring readiness through documentation, user training, and operational support planning.
• Ensures data integrity, compliance with security standards, and adherence to established IT policies and change control processes.
• Participates in strategic initiatives and application portfolio planning to align technology capabilities with organizational objectives.

Qualifications

• 5-7 years of progressive experience in application systems analysis, configuration, or support of enterprise applications Required
• Experience supporting enterprise platforms such as Oracle Cloud, Kronos, ServiceNow, or other large-scale business applications Required
• Prior experience leading system enhancements, integrations, or upgrades within the healthcare industry Preferred
• 8 years of experience working with Cerner Millennium Preferred
• 8 years of experience working with CareAware iBus Preferred
• 6 years of technical troubleshooting and problem-solving experience Preferred
• 6 years of experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or BioMedical analyzers Preferred
• 3 years of experience applying basic networking principles Preferred

Knowledge, Skills and Abilities

• Strong knowledge of system analysis, configuration management, and application lifecycle support.
• Proficiency in troubleshooting complex application issues and implementing effective technical and functional solutions.
• Working knowledge of reporting tools, data analytics, and integration frameworks.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced, cross-functional environment.
• Skill in mentoring and knowledge-sharing with team members.
• Understanding of IT governance, change management, and information security principles.