Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Duties & Responsibilities:
VIAVI is seeking an experienced IT Senior Business Systems Analyst to lead and transform our Opportunity-to-Order (O2O) business processes. This is a senior individual contributor role in which you will partner with business and IT leaders to define, design, and deliver enterprise solutions across CRM, CPQ, pricing, quoting, order capture, and ERP platforms.
You will play a critical role in shaping how VIAVI’s commercial systems operate—driving scalability, efficiency, and business value across global operations.
Duties and Responsibilities
- Lead end-to-end analysis and design of Opportunity-to-Order business processes.
- Translate business requirements into scalable solution designs, including process flows, architecture diagrams, data models, and interface specifications.
- Identify opportunities to improve efficiency, automation, and user experience.
- Drive large, cross-functional initiatives and system enhancements.
- Mentor junior analysts and support global delivery teams.
- Act as a subject matter expert for Opportunity-to-Order systems and processes.
- Contribute to the IT applications roadmap for commercial systems and supporting enterprise platforms.
- Manage new development, enhancements, upgrades, and the timely delivery of projects using best practices.
- Collaborate with IT stakeholders, delivery teams, and external partners as part of a global team.
- Work collaboratively across functional boundaries and organizational levels to drive results.
- Take on additional responsibilities as needed to support the organization.
Pre-Requisites / Skills / Experience Requirements:
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 10+ years of experience in IT business systems analysis, with a strong focus on enterprise applications and business process transformation.
- 7+ years of experience supporting Opportunity-to-Order, Quote-to-Order, and Order-to-Cash processes in a global enterprise environment.
- Strong knowledge of CRM, CPQ, pricing, product configuration, order management, and ERP processes and platforms.
- Hands-on knowledge of Oracle ERP, Salesforce, and similar CRM solutions, CPQ tools, and related business applications.
- Strong understanding of enterprise integration patterns, including APIs, middleware, event-based architecture, and batch interfaces.
- Experience creating process maps, solution designs, data flows, and interface specifications.
- Strong analytical and communication skills.
Preferred Qualifications
- Experience in high-tech industries or other complex product-based environments.
- Experience with product data, pricing governance, commercial approvals, and order orchestration.
- Knowledge of enterprise architecture frameworks, software development life cycle practices, and Agile methodologies.
- Experience working with global business teams, system integrators, and external partners.
- Ability to balance strategic architectural thinking with practical execution and operational support needs.
- Experience in project leadership, vendor coordination, and organizational change management.
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
- Experience working in the U.S. and in onsite-offshore delivery models.
Job Posting Pay Range:
136,500to
253,500Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 10+ years of experience in IT business systems analysis with enterprise applications and business process transformation.
- 7+ years supporting Opportunity-to-Order, Quote-to-Order, and Order-to-Cash processes in a global enterprise.
- Strong knowledge of CRM, CPQ, pricing, product configuration, order management, and ERP processes and platforms.
- Hands-on knowledge of Oracle ERP, Salesforce, and similar CRM solutions and CPQ tools.
- Strong understanding of enterprise integration patterns, including APIs, middleware, event-based architecture, and batch interfaces.
- Experience creating process maps, solution designs, data flows, and interface specifications.
- Strong analytical and communication skills.
- Experience working in the U.S. and in onsite-offshore delivery models.
- Experience in high-tech or complex product-based environments.
- Experience with product data, pricing governance, commercial approvals, and order orchestration.
- Knowledge of enterprise architecture frameworks, SDLC practices, and Agile methodologies.
- Experience working with global business teams, system integrators, and external partners.
- Project leadership, vendor coordination, and organizational change management experience.
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
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