Sr Business Systems Analyst

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Are you a strategic thinker with a passion for driving impactful business outcomes? As a Senior Business Systems Analyst, you’ll provide Business Analysis support to a Project Team. This is a high-visibility role where your leadership, analytical expertise, and ability to bridge business and technology will directly influence enterprise success.
Act as the liaison between the business and IT organizations to provide business critical or complex technical solutions that meet user needs and improve business performance by providing the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process and develop all procedural documentation and manuals.

Key Responsibilities

• Gather, analyze, document and manage business and user requirements (both functional and non-functional) to effectively recommend technology solutions that best address the requirements.  Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements). Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications.  

• Translate business and user requirements in to detailed system requirements for the IT organization and manage all changes to the source documents. Ensure appropriate bi-directional tracing of project modifications back to business and user requirements. Complete project work objects and deliverables using Ameriprise Quality Measurement Systems (AQMS) standards. Facilitate walk-through of project deliverables. Assist with the development of the testing strategy - plan thorough requirements testing.

• Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project. Leverage domain expertise and analyst practice expertise to provide the most effective solutions to the business partners in the most efficient means possible. Select appropriate analysis techniques and tools (process modeling, use cases, etc.) for each project. Educate business partners on systems capabilities and the feasibility of developing specific solutions. 

• Leverage technical knowledge and business acumen to manage effective working relationships with technology teams and business partners at management and end user levels.  Work effectively in a team environment to ensure that solution delivery is on time, within cost estimates and meets business needs.  Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture.  Prepare estimates of Business System Analyst work efforts for assigned projects.

• Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation.  Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.

• Actively champion and contribute to the continuous improvement of business systems analysis best practices, using innovative ideas to increase effectiveness of the overall analyst organization.  Provide subject matter expertise in areas including strategy/approach, requirements gathering, process modeling, use cases and other areas of expertise based on established business analysis tools and techniques.  Proactively mentor others in the business analyst practitioner community.   

Required Qualifications

• 3-7 years of relevant experience in business systems analysis or related fields

• Bachelor’s degree or equivalent experience

• Exceptional written and verbal communication skills.

Preferred Qualifications

• Signature Wealth Business Systems Analysis experience

• Background in Financial Services or Wealth Management

• Strong communication and stakeholder management skills

• Demonstrated success managing multiple projects and priorities

• Expertise in business analysis methodologies and tools

• Exceptional analytical and problem-solving capabilities

• Ability to influence decisions and drive alignment across teams

• Experience working within a defined development life cycle methodology (e.g. CMMI, Ameriprise Quality Management System (AQMS)) environment.

• Experience working with the following tools: MS Office, Clarity, MS Visio, and HP Quality Center.

• Experience with writing use cases and test cases.

• Experience with business process modeling.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $81,700 - $122,500 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insuranceFull timeExemptTechnologySERVD Service Delivery

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.