Location: #LI-Onsite. If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.
About the Role:
The Federal Reserve Bank of Dallas is seeking a self-motivated and versatile Senior Business Systems Analyst. This role involves partnering with District Cash management and customers to analyze, evaluate, and maintain the organization's systems, as well as enforce related policies and procedures. The analyst will work independently to resolve complex technical operational, administrative, and systems related issues for District Cash management and staff. Additionally, they will recommend, design, and lead or assist in the implementation of technical solutions to solve business problems and enhance business processes efficiency.
You Will:
- Effectively provide multi-level technical support to a specialized group of users, resolving issues, answering inquiries, and addressing usage opportunities and challenges related to Bank-supported systems and unique software products.
- Collaborate with FedCash and network services, software systems engineering and/or application development to restore service and/or identify problems.
- Coordinate software and hardware installation plans, maintain information and records, leading and participating in technical evaluations, pilots, and production rollouts, documenting results, and contributing to procedural and support process improvements.
- Participate on District and System assignments that focus on Cash operational improvements with technological advancements; this includes to identify and implement shared data solutions including AI, to leverage available skills and optimize processing where feasible.
- Responsible to support District Cash IT operations.
You Have:
- Bachelors degree in Computer Science, Information Technology or a related field; or 5 plus years of experience serving in a desktop support position; Microsoft Support IT Professional; AI experience; Programable Logic Controller (PLC).
- Exposure to and/or experience with information security concepts and technologies.
- General office working environment IT Administration - IT Help Desk Support Provides technical support to the organization`s internal users of computer applications and hardware (e.g., PCs, servers, mainframes).
- Knowledge and functional ability to develop project charters and plans, assign or recommend resource allocation, and manage time allocations aligning with customers’ expectations.
- Technical proficiency, analytical, critical thinking and problem-solving skills. This includes considering and weighing issues and solutions from diverse perspectives to arrive at the best decisions.
- Excellent oral and interpersonal communications skills; Write clear, concise, and grammatically correct documents.
- Equivalent education and/or experience may be substituted for any of the above requirements.
Our Benefits:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
- Comprehensive healthcare options (Medical, Dental, and Vision)
- 401K match, and a fully funded pension plan
- Paid vacation, holidays, and volunteer hours; flexible work environment
- Generously subsidized public transportation and free parking
- Annual tuition reimbursement
- Professional development programs, training and conferences
- And more…
Notes:
This position may be filled at various levels based on candidate's qualifications as determined by the department.
Applicants must be eligible to work in the U.S and the role is not available for sponsorship.
This position is Monday-Friday 8am-5pm; hours may vary due to assignments including serving as after-hour on-call for technical production related problems and/or weekend projects as needed.
The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer and is committed to ensuring equal employment opportunity to all applicants.
If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.
Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryInformation Technology Family GroupWork ShiftFirst (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
Privacy Notice
Top Skills
What We Do
This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed. The Fed - Make a world of difference in the global economy OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague. Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve. Atlanta https://www.frbatlanta.org/ Boston http://www.bostonfed.org/ Chicago https://www.chicagofed.org/ Cleveland https://www.clevelandfed.org/ Dallas http://dallasfed.org/ Kansas City https://www.kansascityfed.org/ Minneapolis https://www.minneapolisfed.org/ New York http://www.newyorkfed.org/ Philadelphia https://www.philadelphiafed.org/ Richmond https://www.richmondfed.org/ San Francisco http://www.frbsf.org/ St. Louis https://www.stlouisfed.org/ Board http://www.federalreserve.gov/
