Sr. Business Systems Analyst (1364)

OVERVIEW:

This position provides high-level technical expertise to department on computer systems supporting departmental operations.  Develops computer systems and programs using end user-oriented programming/system development tools.  This position may act as an internal consultant within technology or business group by using quality tools and process definition/improvement techniques to re-engineer business applications or technical processes for greater efficiencies.  Acts as project leader on large/complex computer application projects.  May provide work direction to 2-4 professionals in support of department's automated business systems.

Responsible, under the general direction of Unit or Division Head as assigned, for performing highly complex business system studies within the department, responsible for ensuring those business systems are functioning properly.  This position acts as a liaison between the client area assigned and other ASC or SAO departments by planning, conducting and directing the analysis of complex business problems to be solved with automated systems.

Conducts feasibility studies for potential new systems to support department operations.  Writes programs/develops systems using end-user programming tools. Works with user groups, supports division staff to provide training, resolve questions, assess user needs and recommends changes, ensures data access controls, and computer hardware and software security meet corporate and department guidelines.  This position will develop and implement policies and procedures related to how business systems are meeting business requirements. 

Supervision is minimal due to the nature of work performed.  Provides guidance to and/or direction to less experienced staff.

PRINCIPAL DUTIES:

• Provides work direction to other professional or clerical employees in support of department's automated business systems.
• Develops solutions to operational problems and designs/modifies systems to improve department operations. Responsible for FICO configuration updates, testing and troubleshooting as well as 3rd party financial software.
• Manages external/internal customer expectations and scope.  Works closely with IT Division staff and assigned customers to ensure developed functionality meets business requirements. 
• Provides project management leadership on large/complex computer application projects.                                                                    
• Develops policies and procedures related to how computer systems are meeting business requirements.                           
• Prepares conversion and user installation plans for project implementation.                                                          
• Ensures department data, computer hardware, and software are secured in accordance with corporate policy.
• Evaluates new computer hardware and software to determine potential benefit to department.                       
• Liaison between the business users and IT for SAP and 3rd party program installation/changes/updates as the business sees fit.
• Performs other duties as required.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in computer science, IT, Business Administration, Systems Engineering, Engineering or closely related field. Preferred strong hands-on SAP FICO configuration and S4 experience.

• Ten (10) years diversified experience in Systems Analysis, feasibility studies, systems engineering or a combination thereof.  Four years’ experience in specific department related functions.  Previous supervision experience is highly desirable.
• Must be able to communicate and comprehend accurately, clearly and concisely in English at a level required to perform the job as outlined. Preferred experience translating between non-technical business users and technical IT resources.
• Demonstrated abilities in problem analysis and resolution skills.  Ability to work well with people from many different disciplines and varying degrees of technical experience.  Knowledge of project methods and practices.  Must possess good work habits, a strong work ethic, and be able to adhere to company work hours, policies, and standard business etiquette.
• Additional preferred experience:
  • Experience as a FICO lead.
  • Full Life-Cycle Experience with Multiple SAP implementations.
  • SAP Treasury module experience.
  • Experience with ABAP debugging/programming.
  • Experience with B2B integrations (SFTP and RFC connections).
  • Proven experience in successful problem solving.
  • Excellent Documentation/Presentation skills.