JOB TITLE: Sr. Business Process & Strategy Management Analyst
JOB DUTIES:
Responsible for process design and standardization, KPI tracking, strategy execution, cross-border coordination, data-driven analysis and improvement, and process training to enhance enterprise efficiency, governance, and scalable growth. Specific job duties include, but are not limited to, the following: Perform enterprise-level business process analysis and lead the design, standardization, and optimization of end-to-end business processes across multiple functional domains using structured process architecture frameworks and centralized process management platforms, applying process optimization using industrial engineering principles. Establish, refine, and maintain process governance and standardization frameworks using Hisense’s process platform HiPROS, including formalized standard operating procedure (SOP) development, enterprise process hierarchies, and documentation standards to ensure operational consistency, compliance, and scalability. Assess process and strategy execution maturity and operational effectiveness through structured KPI design and performance measurement, detailed variance analysis, and performance tracking methodologies using Hisense Global Commercial Center Big Data platform, MySQL, Microsoft Excel and Power BI to support data-driven operational improvement. Drive structured strategy execution monitoring by decomposing strategic themes into measurable initiatives and KPIs, designing execution tracking dashboards, and preparing structured management reports to monitor progress and identify performance gaps. Partner with IT solution teams and functional stakeholders to analyze process–system interactions, document business requirements, and support implementation of system-enabled process improvements aligned with enterprise strategy. Lead cross-functional process optimization initiatives utilizing root cause analysis, gap assessment, and impact-based prioritization techniques to enhance cost efficiency, process reliability, and execution effectiveness. Facilitate cross-functional, cross-regional coordination and cross-border operations, to align U.S.-based and China-based teams on strategic initiatives, governance standards, and operational execution. Deliver structured leadership updates through management reporting and executive presentation preparation, including executive-level reports, performance dashboards, and analytical summaries. Develop detailed operational manuals and procedural documentation and deliver structured process enablement training sessions and instructional presentations to support standardized adoption of new forms, reports, procedures, and systems in alignment with established process governance and standardization frameworks. Maintain comprehensive documentation of process architecture, governance standards, execution tracking models, and improvement initiatives to support transparency, audit readiness, and leadership oversight.
JOB REQUIREMENT:
At least a Bachelor’s degree in Industrial Engineering, Management, Business Administration, Business, or a closely related field, plus minimum One year of post-baccalaureate experience working as an Industrial Engineer, Business Analyst, Management Analyst, or a closely related position. Foreign degree equivalent is acceptable. We will also accept any suitable combination of education, training and/or experience. Experience should include minimum one year of working on business process analysis; process optimization; process governance and standardization frameworks; SOP development; variance analysis; strategy execution monitoring; root cause analysis; cross-functional; cross-regional coordination; cross-border operations; management reporting; executive presentation preparation; working with Power BI.
HOURS: M-F, 9:00 a.m. – 6:00 p.m.
JOB LOCATION: Alpharetta, GA 30005
CONTACT: Email resume referencing Job code #BPSMA05222026 Hisense to HR Manager, Hisense USA Corporation at [email protected].
Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.
Skills Required
- Bachelor's degree in Industrial Engineering, Management, Business Administration, Business, or closely related field
- Minimum one year post-baccalaureate experience as an Industrial Engineer, Business Analyst, Management Analyst, or closely related position
- Experience in business process analysis and end-to-end process optimization
- Experience applying industrial engineering principles to process optimization
- Experience establishing process governance and standardization frameworks and SOP development
- Experience designing KPIs, variance analysis, and performance measurement
- Experience in strategy execution monitoring and designing execution tracking dashboards
- Root cause analysis, gap assessment, and impact-based prioritization experience
- Cross-functional, cross-regional, and cross-border coordination experience
- Management reporting and executive presentation preparation experience
- Experience working with Power BI
- Experience with MySQL and Microsoft Excel for data analysis
- Experience with process management platforms (HiPROS or similar)
What We Do
PUSHING THE BOUNDARIES OF INNOVATION SINCE 1969! Hisense was founded in 1969 in Qingdao, China and for five decades has been committed to developing innovative consumer electronics products. Today, Hisense is now the No.1 TV brand in China and South Africa. The company has built 54 overseas companies and utilizes 14 high-end international production facilities in Europe, Central America and South Africa. Hisense also has 12 research and development centers worldwide with the sole aim of delivering first-rate and affordable products that improve the lives of consumers. Established in 2001, Hisense USA Corporation is a Georgia based subsidiary of the Hisense Company Ltd., headquartered in Qingdao, China. Hisense USA’s product strategy is to bring a full range of electronics and appliances into the North American market. This includes televisions, refrigerators, air-conditioners, dehumidifiers, beverage coolers and freezers. Under our "Lets Get Real" branding umbrella, we bring technology and innovative products that are easily understood by all and accessible to everyone. We make it our every day job to exceed our customer's expectations by providing reliable products at great value prices. Today, Hisense USA sells our products into great retailers across North America such as Best Buy, Lowes, Walmart, Costco.com, Amazon.com and many others. Our Mission: •To improve consumers lives by developing high-quality, innovative and affordable products
