City/State
Richmond, VAWork Shift
First (Days)Overview:
The Senior Business Analyst is responsible for the implementation, analysis, and support of quality initiatives within assigned areas of the health plan. This role serves as a liaison between business stakeholders and IT teams to define requirements, scope projects, conduct testing, and ensure the successful implementation of business solutions. The analyst provides subject matter expertise in operational areas such as claims processing, member enrollment, system administration, and expansion initiatives.
Strong analytical skills, excellent communication, and the ability to translate business needs into technical requirements are essential. Experience in operations, IT, or reporting is required, and SQL proficiency is a must. Extensive experience with EDI 834 files and eligibility data is highly desirable for success in this role.
Education
Bachelor’s Degree (Preferred)
or
Bachelor’s degree + 2 years of relevant experience may be accepted in lieu of degree
Certification/Licensure
No specific certification or licensure requirements
Experience
Strong proficiency in SQL for data analysis and reporting
Extensive experience working with EDI 834 files and eligibility data
Prior experience in one or more of the following areas: operations, IT, or reporting
Demonstrated ability to gather business requirements and translate them into technical solutions
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.







