The Role
Own the full business development lifecycle, including lead generation, outreach, discovery, product demonstrations, proposal development, deal closure, onboarding, and expansion. Identify brands, agencies, and strategic partners, build a qualified pipeline, maintain customer relationships, track sales metrics, collaborate with product and marketing teams, and represent the company at industry events. The role requires extensive B2B sales or partnerships experience, eCommerce knowledge, CRM familiarity, and comfort in an early-stage environment.
Summary Generated by Built In
About the Company
Join the Rocketship
We’re building ShopOS — AI agents powering the entire ecommerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI. Co-founded by seasoned builders with multiple successful exits to companies like Flipkart & Polygon Labs, and we’re backed by Binny Bansal. This isn’t just another start-up — it’s a front-row seat to the next big shift in ecommerce.
Watch: What is ShopOS (from the founders’ lens - Click here)
About the Role
As a Senior Business Development Manager at ShopOS, you’ll be on the front lines of building and scaling our customer base. This is not just a sales role—it’s about shaping narratives, finding aligned partners, and owning relationships with top-tier eCommerce brands and agencies.
You’ll work closely with founders, product marketing, and growth teams to identify opportunities, close deals, and build strong, long-lasting relationships with the brands and ecosystems shaping the future of commerce.
What You’ll Own
- Own the end-to-end BD lifecycle —from lead generation and outreach to deal closure and onboarding
- Identify and qualify high-potential brands, agencies, and strategic partners who could benefit from ShopOS
- Work with the GTM team to craft tailored pitches, demos, and proposals that map to client needs
- Build and maintain a healthy pipeline through outbound efforts, events, referrals, and inbound leads
- Run crisp discovery conversations, product walkthroughs, and follow-up cycles
- Collaborate with Product and Marketing to close feedback loops and shape roadmap priorities
- Track metrics like CAC, conversion rates, sales velocity, and partner engagement
- Develop long-term relationships with customers to drive expansion and upsell
- Represent ShopOS at industry events, webinars, and ecosystem engagements
What We’re Looking For
- 10+ years of experience in sales, partnerships, or business development (preferably in SaaS, AI, or eCommerce)
- Proven track record of closing mid- to high-ticket B2B deals
- Excellent verbal and written communication skills; persuasive and thoughtful
- Hustle mindset—self-starter who can independently find leads and build relationships
- Strong understanding of eCommerce tooling, brand needs, and digital workflows
- Familiarity with CRM tools like HubSpot, Apollo, or similar
- Strategic thinker with an execution bias
- Comfort working with early-stage ambiguity and crafting solutions on the fly
Bonus Points
- Background in working with DTC brands, growth agencies, or startup ecosystems
- Prior experience working with AI, automation, or Martech products
- Strong design, product, or tech sensibility—can translate complex product into simple value
- Global outreach experience (especially US, Middle East, or SEA markets)
- Existing network in the commerce or SaaS landscape
You’ll Thrive If You Are…
- Comfortable wearing multiple hats and navigating fast-changing environments
- Excited by the idea of selling category-defining AI products
- A great listener who can tailor solutions to different customer types
- Resilient, optimistic, and curious—with strong emotional intelligence
- Highly organized and great at following up
Our Values
- Extreme ownership and bias for action
- Honest, high-velocity communication
- Respect for craft and obsession with users
- Fast, scrappy iteration over perfection
- Low ego, high empathy, radical candor
What We Offer
- Competitive salary
- Health & wellness benefits
- Work from our vibrant Bangalore (HSR Layout) or Chennai (Nungambakkam) offices
- Direct exposure to the founders and core GTM motion
- Opportunity to shape the next wave of AI x commerce GTM strategy
- Room to grow into leadership as we scale BD, sales, and growth
Location
We're hiring in Bangalore (no remote for this role).
💡 Why Join Us?
- Work on cutting-edge AI products redefining commerce.
- Build with founders who’ve done this before.
- Be part of a high-growth, high-impact journey.
Skills Required
- 10+ years of experience in sales, partnerships, or business development
- Proven track record of closing mid- to high-ticket B2B deals
- Excellent verbal and written communication skills
- Self-starter able to independently find leads and build relationships
- Strong understanding of eCommerce tooling, brand needs, and digital workflows
- Familiarity with CRM tools such as HubSpot, Apollo, or similar
- Strategic thinking and execution bias
- Comfort working with early-stage ambiguity and crafting solutions independently
- Experience with DTC brands, growth agencies, or startup ecosystems
- Prior experience with AI, automation, or Martech products
- Strong design, product, or technical sensibility
- Global outreach experience, especially in US, Middle East, or SEA markets
- Existing network in the commerce or SaaS landscape
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The Company
What We Do
ShopOS is an AI-native creative content operating system for modern ecommerce and direct-to-consumer brands. It combines AI agents with human experts to help brands create, manage, market, and sell more effectively. Its platform supports product-display pages, catalogs, social-media content, advertisements, product imagery, videos, copy, and other commerce assets, while enabling intelligent personalization and streamlined brand operations across sales and marketing channels.
