Your Role:
We offer you a challenging and rewarding role in an award-winning global, industry-leading business, renowned for excellence. Citco is a great working environment, with opportunities for personal and professional career development.
As a core member of our Transformation team, you will be working with some of the industry’s most accomplished professionals to deliver high-quality workflow solutions that both our clients and Business Units can depend upon.
The Senior Business Analyst will play an integral role in designing and delivering workflow solutions within the Citco Group. They will work with multiple and diverse stakeholder-groups from across Business Units to optimize and digitize operational processes in order to deliver position bottom-line results for Citco
ResponsibilitiesDuties in brief:
You will own the execution & timely delivery of multiple concurrent projects end-to-end.
Maintain project reporting & project plans used by diverse audiences
Lead working group meetings for all assigned projects
Lead discussions with stakeholders to brainstorm solutions; gather requirements and assess feasibility
Own and review solution design documents that clearly articulating Problem Statements; As-is & To-be states; UserStories; Proto-types & Success Criteria
Document and communicate business outcomes and gains from proposed solutions
Perform or review all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, RAIDs, reviewing deliverables, from executing to implementing change
Work with stakeholders to rollout solutions to target teams / business units
Review product backlog maintenance and grooming to ensure projects are managed effectively
Establish best practices / industry standards while designing solutions
Perform detailed risk analysis and reporting
Mentor; Coach and develop junior staff to perform successfully in their current roles and progress their careers
Provide post Golive support for implemented solutions
About You:
Bachelor degree in Management Studies, Business Administration, Finance, Accounting, Economics or related fields
You have 5+ years of experience leveraging agile project management to deliver multiple projects on time and in scope in a fast-paced environment.
Possess a strategic mindset and find motivation in creatively solving problems
Strong analytical skills with the ability to clearly articulate requirements
Able to present solutions to diverse audiences in a consumable format
Ability to multi-task and effectively manage competing priorities
Confident in leading requirements gathering sessions
Experience using Confluence & JIRA to manage projects
Experience creating process flows, user stories, acceptance criteria, design documentation and wireframes (proto-types) in order to clearly communicate a set of functional requirements
Top Skills
What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
